1. Volkswagen Jetta
  2. Problems
  3. 2010
  4. Electrical System

2010 Volkswagen Jetta Electrical System Problems

208
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 208 stored complaint records:

  • 3 indicate a crash
  • 0 indicate injury
  • 1 indicate fire

What owners report

  • hands free · 26 records
  • stopped working · 17 records
  • safety issue · 17 records
  • door locks · 14 records
  • checked fuses · 11 records
  • blue tooth · 10 records

Mileage in stored records

BandRecords
60–100k mi80
30–60k mi56
100–150k mi28
1–30k mi23
150–400k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • July 16, 2014 · 87,700 miles

    Electrical System

    The radio was working fine on my drive home from work. I was at home for about 1 hour and got back in car to run errands and at that point the radio never turned on. My phone still connected to radio, but no sound was coming and the screen was dark/blank. My phone indicated the bluetooth was connected. I could not get it back on. I replaced the fuses to make sure, but it did not work. *tr

    ODI 10611197

  • July 14, 2014 · 69,000 miles

    Electrical System

    The radio unit stopped working after 4yrs of use, the safety concern is the lost of bluetooth and the ability to conduct hands free cellphone calls / operations the broken radio drains the battery causing family to be stranded at night until the tow truck to arrive. *tr

    ODI 10629605

  • July 14, 2014 · 35,800 miles

    Electrical System · Exterior Lighting

    Drivers side tail light and turn signal indicator does not function. Vw diagnosed the problem to be a faulty j519 power control unit. The wv dealer's service supervisor indicated this a common problem and the replacement part has progressed through 5-6 evolutions and vw still can't remedy the issue. J519 part costs $550.00 plus $150.00 labor. Seems like an excessive cost for a faulty tail light. *tr

    ODI 10618103

  • July 8, 2014 · 65,235 miles

    Electrical · Electrical System

    Handsfree bluetooth functionality has cut off. Radio went dead. *tr

    ODI 10609257

  • July 6, 2014 · 56,000 miles

    Electrical System

    The rcd-510 premium 8 radio with blue tooth cell phone connectivity failed in my 2010 jsw tdi at about 3 1/2 years and 56k miles--worked fine one day and black screen-of-death with no function at all the next. Fuses intact and current being delivered to the unit. It's clear from the number of responses here http://www.cargurus.com/cars/discussion-t36009_ds552583 that this is a systematic issue with radio units…

    ODI 10611216

  • July 2, 2014 · 100,000 miles

    Electrical System

    The radio went dark, there was strange feedback through the speakers before this happened. Around the same timeframe the seatbelt chime would go off intermittently. There is defiantly issues with the electrical system with this car. *tr

    ODI 10631204

  • July 2, 2014 · 65,000 miles

    Electrical System

    Driving to work in my 2010 vm jetta which i purchased used 3 months ago. I heard a loud pop that seemed to come from my right side speaker and the entire radio went dead! No power, no sound, no nothing. *tr

    ODI 10609154

  • June 27, 2014 · 60,000 miles

    Electrical System · Equipment Adaptive/Mobility

    Radio, cd changer, bluetooth inoperable. The screen has become black. There is an occasional electrical thump sound coming through the speakers. Concerned there is an electrical short of some kind. Have read of many other similar instances with the same make, model and year car as mine. Help! *tr

    ODI 10610583

  • June 21, 2014 · 94,000 miles

    Electrical System · Equipment Adaptive/Mobility

    I got in to my car after work on saturday i turned on the car and no radio. I checked the fuses and they were fine. Yes, there wasn't one in the plug (18) but i put one in there to see if that would work for me and it did not. Then my windshield wipers were not working either. I turned the car off and back on and the wipers started working. It's rainy season here. So i hope they continue to work. . This morning i…

    ODI 10605427

  • June 14, 2014 · 69,000 miles

    Electrical System

    While picking up a friend with car running. Switched from cd to radio. Radio unit went completely inop. No backlight to buttons no clock no nothing completely dark. Along with audible speaker popping noise. Even when car shut off and key pulled from ignition and doors locked still makes audible popping noise. Had to disconnect battery to get noise to stop. Looked around online and seen that this is a chronic problem…

    ODI 10604415

  • June 10, 2014 · 95,500 miles

    Electrical System

    Entire radio unit failed. Not able to use bluetooth or any component of the radio. Checked all fuses and they are good. *tr

    ODI 10621283

  • June 4, 2014 · 121,118 miles

    Electrical System

    While driving the car using the bluetooth hands free connection provided by the stereo heard a popping sound and then the stereo went blank and i lost the call connection. The (required by oregon law) hands free connection no longer works. There are many other people on the internet reporting this same problem with the 2010 vw radios. Please see one example at http://www.cargurus.com/cars/discussion-t36009_ds552583.…

    ODI 10607368

  • June 2, 2014 · 46,000 miles

    Electrical System

    I was driving home from work, on a side road, not going more than 40 miles an hour, and in the middle of a song, my radio made a loud "pop" noise and went dead. At the time, my car had 46k miles on it, stays in a a garage at home and at work, gets regular servicing and has never had an issue. The radio hasn't worked since june and i have gotten nowhere with the dealership. I took it in for an evaluation the day…

    ODI 10627411

  • May 31, 2014 · 49,712 miles

    Electrical System · Radio/Tape Deck/Cd Etc.

    I dropped my 2010 volkswagen jetta tdi sports wagon to my dealer to have a front end alignment on may 30, 2014. My car went in with a perfectly good working radio, i went to pick up my car on may 31, 2014, the radio was display and controls were not working, i did not leave the dealer's lot. I promptly went back inside to tell them that the radio was not working and that i found it to be odd that the radio was not…

    ODI 10595296

  • May 29, 2014 · 86,000 miles

    Electrical System

    Complete failure of premium 8 audio. Possibly caused by incorrect rating fuses installed in both engine compartment fuse block and rear of head unit. Unavailability of hands-free phone phone use is a safety issue. 1000's of complaints filed everywhere.

    ODI 10733350

  • May 26, 2014 · 70,000 miles

    Electrical System

    While driving to office (6 miles) my radio "popped" and stopped working. I had it inspected at the dealership and was told that all fuses were good and that radio died! They attempted to sell me a replacement radio for $700! I started researching this issue and discovered that it was trending among like jettas. After spending a considerable amount of time with "customer service" at vw, they told me that the radio…

    ODI 10594655

  • May 20, 2014 · 68,000 miles

    Electrical System · Engine · Fuel System, Diesel

    I was driving down the road when i accelerated hard and i predndio light of "glow plug" on the panel, the car lost power and was limited to spend two thousand rpm's coming home that was close. I did nothing that night, i followed turning on the light in the panel. The next day i turn it normal, i turned on the light ... Then it caught me way to work again and i return to my home, i turned on and off and it caught…

    ODI 10594375

  • May 19, 2014 · 68,900 miles

    Electrical System

    ONLY NOT RUUNING ENGINE, NOT START. *TR

    ODI 10625904

  • May 14, 2014 · 100,000 miles

    Electrical System

    This is just another complaint about the 2010 jetta premium radio that died for no reason. I contacted volkswagen of america and they acted like they have never heard of the issue, but clearly after doing 2 minutes worth of research there are countless others with the same problem. Volkswagen told me that my car is getting old so they won't help me. I will be sure to never buy another vw. Other electrical issues i…

    ODI 10626699

  • May 13, 2014 · 114,780 miles

    Electrical System

    Factory radio stopped working suddenly. No indication of a problem previously. Repair required replacement of head unit at an expense of $600 plus labor (factory refurbished). Have not experienced a problem like this with previously owned vehicles, several of which are 15+ years in age. Tried to contact volkswagen usa, but two emails have gone unanswered. A quick internet search indicates this is not an isolated…

    ODI 10594975

  • May 9, 2014 · 92,000 miles

    Electrical System · Radio/Tape Deck/Cd Etc.

    Heard a small pop sound while listening to the radio and the system went dead. Called vwoa and they would not open a claim. This is the second radio as the original failed under warranty and was replaced by the dealer in 2012. I was told the replacement radio, even though it was replaced with an oe radio, only carried a 12 month warranty while the original carried the full 36,000 three year warranty. *tr

    ODI 10594618

  • April 27, 2014 · 68,500 miles

    Electrical System

    While listening to the radio with the volume less than 50% the speakers popped and the radio shut off. I took it to two dealerships the second one said something in the radio "burned out." it appears that this issue is common to this model of vw radio so much so that vw has a "radio exchange program" where they sell you a refurbished model for half the price of a new one somewhere between $600-$1000 according to the…

    ODI 10593608

  • April 23, 2014 · 115,000 miles

    Electrical System

    Vw radio defect. Radio will pop and go dead, causing a 25 miliamp drain on battery until repaired.

    ODI 10716141

  • March 25, 2014 · 63,496 miles

    Electrical System

    Radio simply stopped working. The radio had bluetooth hands free operation feature. So, my family can no longer operate the car safely making or receiving phone calls. This problem has occurred with a multitude of 2010 versions of this car. The problem is internal to the radio made by delphi, so it may cross over to other automobile mfg models. This is a very premature time for radio failures after 3 years in…

    ODI 10676306

  • March 10, 2014 · 61,000 miles

    Electrical System

    Since 2010 i have owned a volkswagen jetta tdi and have been satisfied with its performance despite a few minor issues; however, i have suddenly experienced serious and costly issues with my touch screen radio that has forced me to take action. The device suddenly and with no waring failed to operate in any capacity. I have consulted with the vw dealership where i have my vehicle maintenance and it was suggested…

    ODI 10592816