1. Volkswagen Jetta
  2. Problems
  3. 2010
  4. Electrical System

2010 Volkswagen Jetta Electrical System Problems

208
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 208 stored complaint records:

  • 3 indicate a crash
  • 0 indicate injury
  • 1 indicate fire

What owners report

  • hands free · 26 records
  • stopped working · 17 records
  • safety issue · 17 records
  • door locks · 14 records
  • checked fuses · 11 records
  • blue tooth · 10 records

Mileage in stored records

BandRecords
60–100k mi80
30–60k mi56
100–150k mi28
1–30k mi23
150–400k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • October 5, 2014 · 77,000 miles

    Electrical System

    While driving heard a pop and touch screen radio went dead all fuses test good and also lost all bluetooth capabilities. A rhythmic feedback was then audible in speakers and would not stop with car turned off had to remove fuse to stop the feedback noise. *tr

    ODI 10641783

  • October 2, 2014 · 51,242 miles

    Electrical System

    At approximately 50k miles we where instructed by the dealer to change the battery. We followed instructions and consequently less then 1k miles later there was a large spark with the smell of electrical fire causing the radio to flame out and go dark. We where quoted $785 dollars to replace the radio on a four year old car. Possible electrical malfunction could lead to other problems. *tr

    ODI 10649919

  • October 1, 2014 · 75,000 miles

    Electrical System

    I was driving as usual and my stereo went out. I know a lot of tdi owners with the radio 1k0 035 180 ac have had this issue too. The sheer number of people complaining about the faulty touch screen stereo makes this more than just a coincidence. This is more than just an am/fm radio problem we lose cellular capabilities that were factory installed. This is a safety concern more than it is just a "luxury" item that…

    ODI 10658988

  • September 29, 2014 · 49,550 miles

    Electrical System

    We were driving home after having the vehicle serviced for the 50k checkup, oil change, and recall fix. The radio quit working, taking out all stereo, speakers, and bluetooth system communication. The bluetooth is still working in some context as the phone is now picked up by the vehicle when a call comes through but it must be manually changed to the phone speakers, as it tries to route it through the car. This…

    ODI 10669838

  • September 22, 2014 · 99,603 miles

    Electrical System

    Was slowing to make left hand turn, heard a pop and the radio went dead. Fuse is fine. *tr

    ODI 10638305

  • September 17, 2014 · 78,000 miles

    Electrical System · Unknown Or Other · Visibility/Wiper

    I purchased a 2010 vw jetta just over a year ago at this point. I loved it at first, it's a clean diesel. Within 3-4 months of owning it the stereo has gone out. Vw has chosen to ignore this issue even though it's a known issue! It's draining batteries, causing electrical and fuse issues which could lead to substantially more dangerous issues in the future. Please help those of us who are fighting this battle. It's…

    ODI 10730868

  • September 16, 2014 · 94,000 miles

    Electrical System · Equipment Adaptive/Mobility

    The touchscreen radio (model rcd-510, manufactured by delphi and utilized in various 2010-2011 model vws) had failed completely. It is acting as if no power is going to the unit. All fuses were checked and they are functional. All bluetooth and hands-free capabilities, which were built into the stereo system, no longer function. Any use of a phone while driving requires the use of hands, which is illegal in many…

    ODI 10639019

  • September 13, 2014 · 42,500 miles

    Electrical System

    My husband & i were out of town, driving down a main street, in the rain, when there was a pop, and the radio just went black. My bluetooth was still functional, however, i couldn't use it due to the fact it works through the radio. I commute a lot, not having the bluetooth functionality is a safety hazard. *tr

    ODI 10669573

  • September 10, 2014 · 70,000 miles

    Electrical System

    Radio made a pop sound and turn off. Has not power up again. All fuses are good and power to radio is good. Radio has a flaw according to all the complaints by volkswagen owners online. Could be a fire hazard. Vw is not doing anything about this if the warranty is expired. *tr

    ODI 10632489

  • September 9, 2014 · 81,500 miles

    Electrical System

    Touch screen radio on my 2010 vw jetta tdi stopped working a few weeks ago. At the same time the a/c began to fail. This week after researching why the radio stopped working came across many threads discussing similar issue and the term "parasitic drain". This problem causes the battery to be drained. Woke up this morning and i got in the car and the battery is drained. Will try the dealership once it opens. *tr

    ODI 10631739

  • September 5, 2014 · 39,500 miles

    Electrical System

    Another jetta to add to the list with a faulty radio. The radio just died in the middle of a normal commute. I found in a forum that i'm just one of many so i'm lodging a complaint in hopes vw will listen. Also, the remote entry doesn't work sometimes and sometimes the car will not go into reverse without stopping the engine and restarting it. *tr

    ODI 10631598

  • August 31, 2014 · 112,000 miles

    Electrical System · Radio/Tape Deck/Cd Etc.

    Radio will not work. Does not power on. All fuses are good. This is a common problem. This web site follows the problems of multiple people http://www.cargurus.com/cars/discussion-t36009_ds552583?actionmessages=your+answer+has+been+posted. *tr

    ODI 10630244

  • August 29, 2014 · 94,500 miles

    Electrical System

    Without notice factory radio with hands free/ bluetooth fails to come on. Which causes a potential hazard. Can also cause battery to drain, putting more strain on alternator, causing it to fail. Dealer wants a diagnostic charge, which finds that radio has failed. Needs to have radio replaced. *tr

    ODI 10630241

  • August 27, 2014

    Electrical System

    I was driving home from work and the radio went off, black screen. Has not came back on, fuse is good. *tr

    ODI 10629006

  • August 18, 2014 · 53,000 miles

    Electrical System

    The sound system including cd player, radio, blue tooth hands free system, and aux stopped working suddenly. This car was less than 5 years old and this should be covered by volkswagen! This is a safety issue because i purchased this car model because it had bluetooth. The less expensive model did not. Now i am not able to carry on a hands free conversation on my cell phone. Volkswagen needs to step up and have a…

    ODI 10651182

  • August 14, 2014 · 78,000 miles

    Electrical System · Exterior Lighting

    Vehicle is equipped with an rcd 510 2din touchscreen radio (delphi premium - 8). Hands free operation comes through this system. On the morning of 8/14/14 i started my car and the radio system was dead. Totally dead, as if there is no power getting to it whatsoever. I checked all fuses (engine compartment, interior of car and the 15 amp fuse located in rear of the radio) and all were fine. It may be a coincidence,…

    ODI 10627833

  • August 4, 2014 · 71,200 miles

    Electrical System

    After getting my 70k mile service and leaving the dealership my radio died. Went back to shop and the service department checked the fuses and verified that power was getting to the radio. Reported it had just "died". They did not acknowledge this as a trend, however, my service advisor admitted that another customer has replaced his radio 2x - also a 2010 jetta. This is not a luxury item, as i travel long distances…

    ODI 10622152

  • August 1, 2014 · 78,000 miles

    Electrical System

    About aug 2013 (mileage ~ 63,000): intermittent issue that driver's door lock would not lock with key fob. Door would be unlocked and door could be physically opened using the door handle and then car alarm would go off. About august 2014 (mileage ~ 78,000): driver's door stopped locking or unlocking at all with key fob. When pressing lock button on key fob, driver's door remains unlocked and door can be physically…

    ODI 10863824

  • July 28, 2014 · 103,000 miles

    Electrical System

    Heard a pop and the display screen went dark. The radio and other systems (navigation, auxillary, etc) no longer function. There are hundreds of similar complaints that have been posted to vw sites. This should be a recall. *js

    ODI 10617414

  • July 25, 2014 · 50,000 miles

    Electrical System

    Went to start the vehicle and the radio/satellite/blu tooth phone system quit suddenly. System went dark. Dealer said it was a bad system. Removed system for repair and found that it had a bad ic chip that is destroyed. Fortunately no fire resulted from the loss of the chip on the system circuit board. Board is not repairable due to the chip being baked onto the board and not soldered. Board is not replaceable due…

    ODI 10681894

  • July 25, 2014 · 50,827 miles

    Electrical System · Engine

    Driving along when a warning light came on( epc) which is electronic power control. On my way to the dealer now. *js

    ODI 10616810

  • July 25, 2014

    Electrical System

    2010 vw jetta 2.0tfsi wolfsburg edition - rcd-510 touch screen radio died loud audible "pop" noise then no operation. All fuses are fine. Found a blog online that shows many other consumers with same year and model have the exact same problem, yet vwoa refuses to consider a recall for this issue. Please make sure they address this problem and compensate consumers with free repairs or reimbursement. Thank you. Blog…

    ODI 10616307

  • July 24, 2014 · 80,000 miles

    Electrical System

    Radio went dead at toll stop and was no longer functional on interstate or any other road. Hands free phone service was lost. Phone still seams to link up with bluetooth but does not function any longer through radio. Distracting for driving without the handsfree phone. Could cause vehicle accident if not replaced. *tr

    ODI 10617734

  • July 18, 2014 · 49,912 miles

    Electrical System

    Entire radio unit failed. Not able to use bluetooth or any component of the radio. Checked all fuses and they are good. There are many reports of this same issue on various car blogs. Dealership stated this issue is common, but they are not issuing a recall because the radio is a "luxury" item. This seems to only be a problem on the 2010 tdi model. *tr

    ODI 10618180

  • July 17, 2014 · 98,000 miles

    Electrical System

    Radio/nav unit popped and died while the car and radio were being operated. This exact issue has been communicated on many online discussions. Without bluetooth connectivity for phones, this is a driving safety concern. I will likely resolve the issue with an aftermarket unit due to the high cost of an oem/dealer replacement. If this is a known and recurring issue with these units, vw should actively resolve the…

    ODI 10615837