1. Volkswagen Jetta
  2. Problems
  3. 2013
  4. Unknown Or Other

2013 Volkswagen Jetta Unknown Or Other Problems

65
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 65 stored complaint records:

  • 1 indicate a crash
  • 2 indicate injury
  • 2 indicate fire

What owners report

  • stuck ignition · 24 records
  • gets stuck · 16 records
  • ignition turning · 9 records
  • turning engine · 9 records
  • steering wheel · 8 records
  • ignition turn · 6 records

Mileage in stored records

BandRecords
60–100k mi18
30–60k mi17
1–30k mi7
100–150k mi7
150–400k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 15, 2020 · 129,000 miles

    Unknown Or Other

    I was driving to work sober, clear weather, with no vehicles in front of me on an interstate (wide open space), when my sunroof exploded sending glass everywhere. It sounded like a bomb detonated. I pulled over and noticed my sunroof was destroyed and warped outward, almost in a concave shape. I called the nearest vw dealership to ask about recalls and they stated no, while insisting road debris hit my car. I know…

    ODI 11299483

  • December 6, 2019

    Electrical System · Steering · Unknown Or Other

    My car stalled on me 4 times between may 2018- december 2019. When the car stalls, the steering wheel locks and it feels like the entire car ceases to have power. 3 out of 4 times the car was in motion. 1 out of 4 times another car was hit due to the stall. In another 1 out of 4 times, there was almost a life threatening accident as the car was in motion, the steering wheel locked and i ended up on the opposite side…

    ODI 11289021

  • October 11, 2019 · 78,000 miles

    Unknown Or Other

    I checked my vehicle into valet services, while trying to park my car the valet was unable to remove the key from the ignition. They were unable to find me therefore my car was running for 2 hours.

    ODI 11268435

  • September 14, 2019 · 76,000 miles

    Unknown Or Other

    While getting my brake pads changed, the mechanic was unable to turn the ingintion switch to off while the key was still in the vehicle after being in park on their lift.

    ODI 11265908

  • September 9, 2019 · 162,000 miles

    Unknown Or Other

    Key gets stuck in ignition when turning on and off the engine.

    ODI 11254306

  • July 18, 2019 · 122,000 miles

    Unknown Or Other

    Takata recall . My roof cloth come off and my ignition has lock my lock key in and doesn't come out. Both my car keys are broking.

    ODI 11240544

  • July 14, 2019 · 72,000 miles

    Unknown Or Other

    The key was stuck in the ignition and not allowing the vehicle to turn off properly

    ODI 11231691

  • July 13, 2019 · 72,000 miles

    Unknown Or Other

    The key was stuck in the ignition and not allowing the vehicle to turn off properly.

    ODI 11231690

  • July 3, 2019

    Electrical System · Unknown Or Other

    My key constantly gets stuck in the ignition. My car turns on but not off which leaves me to unhook the battery and take out fuse so no one steals my car overnight. A lot of people i know with jettas are having this same issues. I think it is a malfunction with the ignition switch. I also have a lot of electrical issues. My horn does not work, windshield wiper fluid doesnt work, my passenger window as well! There…

    ODI 11231683

  • July 2, 2019

    Unknown Or Other

    The key won't come out of the ignition. I have now broken both sets of keys.. And still no recall. 11 pages of i broke my key in my ignition and still no recall. Absurd.

    ODI 11229074

  • June 18, 2019 · 124,058 miles

    Unknown Or Other

    Car won't shut off and keys are stuck in the ignition. Car is in park, i try wiggling it and turning the wheel but nothing works.

    ODI 11220804

  • June 17, 2019 · 144,000 miles

    Unknown Or Other

    KEY WILL NOT COME OUT OF THE IGNITION

    ODI 11221227

  • June 5, 2019 · 72,000 miles

    Unknown Or Other

    The key got stuck in the ignition , not allowing the vehicle to turn off properly.

    ODI 11231689

  • May 28, 2019 · 72,000 miles

    Unknown Or Other

    The key is getting stuck in the ignition not allowing to properly turn off the vechile.

    ODI 11231688

  • May 20, 2019

    Unknown Or Other

    Key is stuck in ignition. Car won't turn off. Apparently a known issue.

    ODI 11209826

  • October 15, 2018

    Unknown Or Other

    IGNICIN WON'T WORK KEY STOCK

    ODI 11140517

  • October 13, 2018 · 96,000 miles

    Unknown Or Other

    Key gets stuck in ignition when turning off the engine. No way to turn key, to shut off engine. Vehicle stationary running in park.

    ODI 11140202

  • October 1, 2018 · 20,372 miles

    Unknown Or Other

    The autolock door system fails to unlock the rear left door. A peson in the rear left seat position can not exit the door in case of emergency. There is no way that the left rear door lock can be bypassed. The problem was reported to vw of america on 10/17/18 ([redacted]). The defective locking mechanism has been intermitantly malfunctioning for at least 6 months

    ODI 11141046

  • August 20, 2018 · 102,000 miles

    Unknown Or Other

    Key gets stuck in ignition and i cannot turn off the engine.

    ODI 11121004

  • July 27, 2018 · 82,000 miles

    Unknown Or Other

    Ignition key becomes stuck in the on position. Car is running and can not be shut off.

    ODI 11114222

  • July 6, 2018 · 46,000 miles

    Unknown Or Other

    Key gets stuck in ignition when turning off the engine.

    ODI 11109949

  • July 1, 2018 · 94,000 miles

    Unknown Or Other

    Key gets stuck in ignition and i cannot turn off the engine. Also when trying to start the vehicle, the key gets stuck and will not turn. Happens when vehicle is stationary and parked - whether trying to start or turn off the engine.

    ODI 11105152

  • May 12, 2018 · 76,000 miles

    Service Brakes · Unknown Or Other · Vehicle Speed Control

    I was driving and my car stayed going at the speed i was driving it would not exhilarate or brake it stayed frozen for a couple of minutes

    ODI 11097146

  • May 10, 2018 · 55,000 miles

    Engine · Unknown Or Other

    Car jerks when accelerating, while driving on the highway car turned off and had to be towed to volkswagen dealership. After diagnostic volkswagen said nothing was wrong with the vehicle. This is the second incident involving the car jerking and turning off, both times volkswagen was unable to find any issues with the vehicle. I feel this is a safety concern with my wife and kids using this vehicle as a daily driver.

    ODI 11093794

  • April 21, 2018 · 60,000 miles

    Unknown Or Other

    After pulling out of a parking lot onto a main road at about 25-30mph the passenger front door flew open while driving and wouldn't latch. I took the car to the dealership where i purchased the vehicle and they diagnosed it to be a failed door latch. After fixing the passenger door latch, they proceeded to drive the car out of their garage and the driver's door latch failed with the same problem. The car spends most…

    ODI 11091989