2013 Volkswagen Jetta Unknown Or Other Problems
- 65
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 65 stored complaint records:
- 1 indicate a crash
- 2 indicate injury
- 2 indicate fire
What owners report
- stuck ignition · 24 records
- gets stuck · 16 records
- ignition turning · 9 records
- turning engine · 9 records
- steering wheel · 8 records
- ignition turn · 6 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 18 |
| 30–60k mi | 17 |
| 1–30k mi | 7 |
| 100–150k mi | 7 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Unknown Or Other
Key gets stuck in ignition and i can't turn off the engine. The car is parked while i'm trying to turn off the ignition to stop the engine.
ODI 11090828
Electrical System · Exterior Lighting · Unknown Or Other
The horn stopped working 1 week ago. I am also replacing bulbs every 2 months. I can't use my horn and the dealer is charging me a crazy fee to fix this. I am not the only one that's going through this
ODI 11082550
Unknown Or Other
The ignition key was difficult to pull out, the car was difficult to shut off; then the key was difficult to turn; now the key is not turning and the steering wheel is locked up.
ODI 11080780
Power Train · Unknown Or Other
A few months back an error came up on my dash saying "hybrid workshop." i called the dealership and they said it was regular for my car to say that at about 68k and that i would soon need a hybrid systems check. That light went off the very next day so i didn't stress it. Soon after my car began acting funny when coming to complete stops, the vehicle would jolt back into motion causing a hard breaking motion to…
ODI 11076653
Air Bags · Steering · Unknown Or Other
Took car in for recall at volkswagen dealership. They "forgot" to do recall on airbag. Next time they performed recall but steering wheel is clicking, horn does not work, none of the steering wheel buttons function and airbag light remains on. Took car for an expensive engine repair and i told them the recall was not completed as the recall should have been and they told me the other volkswagen marked it as complete…
ODI 11115734
Unknown Or Other
Cspc:my 2013 vw jetta caught on fire without any warnings. There was not overheating or any other signs that it was going to go in flames. All the warning systems seemed to be working, but it still didn't show any signs of problems with the electric wiring or anything else. *dt *js
Fire reported
ODI 11074777
Unknown Or Other
This vehicle got spontaneous combustion (fire) from the left-front hood while driving to work. The car was totaled due to this problem.
Fire reported
ODI 11061966
Unknown Or Other
The key gets stuck in the ignition, either when turning on or turning off. This happened before at 19000 miles and the part was replaced. It began exhibiting the same problems early this year and has continued to worsen to the point of it being stuck for longer periods of time. It happens when stationary, either preparing to turn the car on or off. Ive been stranded away from home while trying to get it to turn.…
ODI 11047533
Exterior Lighting · Unknown Or Other
A few months ago , the driver side low beam light went off , with replacement and never turned on .today the passenger side low beam light is off and won't turn on. The high beam lights work .
ODI 11034443
Unknown Or Other
Key can't turn ignition on and key gets stuck in ignition when turning off the engine
ODI 11034033
Unknown Or Other
The ignition will not shut off. The key will not release to the off position. The key has to be wiggle, pulled, or whatever necessary to turn off. After or up up to 3 hours the car finally releases the key to the off position. This happens only when we have to remove the key to shut off the car. This happens every time we need to shut off the car.
ODI 11031354
Unknown Or Other
Key gets stuck in ignition when turning off engine.
ODI 11015319
Unknown Or Other
KEY STUCK IN IGNITION, CAR WILL NOT TURN OFF
ODI 11014975
Steering · Unknown Or Other
Frequently the steering wheel will not unlock,key will not turn, this is happening almost everyday, drive to work park the car, at end of day the ignition key won't turn. Steering wheel is locked up, have to wrestle with it constantly, if i get out a jar the car backwards or frontwards it may unlock the key and wheel and may not. This occurs almost everyday. This is very dangerous and frustrating.
ODI 11011472
Unknown Or Other
Key gets stuck in the ignition when turning off the engine.
ODI 11010041
Unknown Or Other
VEHICLE AC NO LONGER WORKS.
ODI 11110159
Unknown Or Other
The car was turned on by a mechanic to be moved to be worked on. He could not get the car to turn off and the steering wheel was not locked. The key would not turn. He called the vw dealer and they said it's a common problem/defect. It is dangerous and should be a recall especially if out of town or out late at night. The part will take at least two weeks to get in stock at a cost of over $600.00.
ODI 11002393
Unknown Or Other
Repeat occurrence key gets stuck in ignition when turning off the engine. New ignition was replace less than two years, and the same issue occurred and in need of new ignition again.
ODI 11001713
Engine · Unknown Or Other
While driving on hwy 94 the epc and the engine malfunction light turned on. At my 55mph, my speed decreased immediately at 20 mph. My son and i felt unsafe, as there were cars behind me driving at their proper speed limit. It was scary as these cars could of crashed into my vehicle as my gas pedal lost immediate speed.
ODI 11001195
Unknown Or Other
Unable to turn off engine. Key will not come out of ignition (stationary).
ODI 10990696
Engine · Unknown Or Other
Replaced variable valve timing solenoid. Fells like engine wants to shut off idles ruff. After replacement having same issue with car. No check engine light came on.
ODI 10979304
Electrical System · Unknown Or Other
Can not remove key from ignition. Extremely difficult.
ODI 10930135
Electrical System · Engine · Unknown Or Other
I bought a new 2013 volkswagen jetta 2.5l se. We purchased this car as a third vehicle for my two teenage children to use. My son was home from college and used it to commute to a daily internship during the summer of 2016 when he noticed that on two occasions it lost power on the highway while he was traveling 60 miles per hour. That fall i took my daughter to do her drivers test in the jetta. It lost power twice…
ODI 10945379
Unknown Or Other
Key gets stuck in ignition when turning off engine when i park
ODI 10917696
Unknown Or Other
The horn stopped working while driving and trying to warn another vehicle that was coming out of a driveway towards my vehicle. The vehicle is only 4 years old. The dealer told me it was a faulty horn but i was charged to have it replaced since it must be working to pass inspection. Without a horn there is no warning for other motorists or pedestrians. Other jetta owners are also having this issue as i noticed…
ODI 10914069