1. Volkswagen Jetta
  2. Problems
  3. 2013
  4. Steering

2013 Volkswagen Jetta Steering Problems

25
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 25 stored complaint records:

  • 1 indicate a crash
  • 0 indicate injury
  • 0 indicate fire

What owners report

  • steering wheel · 10 records
  • electrical system · 5 records
  • system steering · 5 records
  • stuck ignition · 5 records
  • ignition switch · 4 records

Mileage in stored records

BandRecords
30–60k mi6
1–30k mi6
60–100k mi4
100–150k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • December 6, 2019

    Electrical System · Steering · Unknown Or Other

    My car stalled on me 4 times between may 2018- december 2019. When the car stalls, the steering wheel locks and it feels like the entire car ceases to have power. 3 out of 4 times the car was in motion. 1 out of 4 times another car was hit due to the stall. In another 1 out of 4 times, there was almost a life threatening accident as the car was in motion, the steering wheel locked and i ended up on the opposite side…

    ODI 11289021

  • October 28, 2019

    Electrical System · Power Train · Steering

    Tl* the contact owns a 2013 volkswagen jetta. The contact received a notification in the mail per nhtsa campaign number: 19v615000( electrical system, steering). The dealer and manufacturer were not contacted. The contact called nhtsa and was informed that the parts were not available. The contact stated that the tire warning indicator illuminated. Also, the vehicle made hard shifts while driving at various speeds.…

    ODI 11278014

  • October 25, 2019

    Electrical System · Steering

    Tl* the contact owns a 2013 volkswagen jetta. The contact received a recall notification for nhtsa campaign number: 19v615000 (electrical system, steering). The dealer and manufacturer were not notified. The contact called nhtsa and was informed that the parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available.

    ODI 11271095

  • October 24, 2019

    Electrical System · Steering

    Tl* the contact owns a 2013 volkswagen jetta. The contact received a recall notice for nhtsa campaign number: 19v615000(electrical system, steering). The contact took the vehicle back from where it was purchased and was informed that an authorized volkswagen dealer needed to be contacted. The contact called nhtsa for further assistance and was informed that the parts were not available to service the recall. The…

    ODI 11271057

  • June 27, 2019

    Electrical System · Steering

    Tl* the contact owns a 2013 volkswagen jetta. The contact stated that the key failed to release from the ignition switch. The contact called volkswagen of panama city (located at 3605 e 15th st, panama city, fl 32404, [redacted]) and informed them of the failure. The contact discovered that the vin was associated with nhtsa campaign number: 19v615000 (electrical system, steering). The contact stated that the…

    ODI 11268668

  • April 1, 2019 · 78,000 miles

    Electrical System · Steering

    Tl* the contact owns a 2013 volkswagen jetta. The contact received notification of nhtsa campaign number: 19v615000 (electrical system, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not made aware of the issue. The contact stated that she had to aggressively insert and remove the key from the ignition switch in order…

    ODI 11278492

  • July 10, 2018 · 30,000 miles

    Steering

    Ignition cylinder. Key gets stuck in the ignition and is very difficult to remove after shutting the car off. Happens all the time. Sometimes when turning it on, its also difficult to turn the key. Received a letter in the mail talking about a reimbursement if replaced out of pocket, however very surprised that this has not been officially recalled yet.

    ODI 11111019

  • June 25, 2018 · 50 miles

    Steering

    My car key got stuck and the car wont turn off now and it was on parked

    ODI 11103914

  • May 17, 2018

    Steering

    Key gets stuck in the ignition with car still on and in park. Cannot get car turned off or key out.

    ODI 11096449

  • April 28, 2018

    Air Bags · Electrical System · Steering

    Less than 30000 miles replaced transmission, airbag light stay on ,no horn,no steering wheel controls.same thing recalled for jetta, but not jetta hybirds..

    ODI 11103940

  • January 8, 2018 · 110,000 miles

    Air Bags · Steering · Unknown Or Other

    Took car in for recall at volkswagen dealership. They "forgot" to do recall on airbag. Next time they performed recall but steering wheel is clicking, horn does not work, none of the steering wheel buttons function and airbag light remains on. Took car for an expensive engine repair and i told them the recall was not completed as the recall should have been and they told me the other volkswagen marked it as complete…

    ODI 11115734

  • January 1, 2018

    Electrical System · Steering

    Takata recall i have replace my headlights 5x within the last 4 years. When replace only works for about 6-9 months then i have to replace it again. One time i waited for 1yr to replace the head light and magically it came back on. I was like wow, really. Now my doors and horn is gone out. My horn only works when it wants to. My doors lock but it takes a while for it to figure it out. You have to hit the bottom like…

    ODI 11113830

  • November 7, 2017 · 65,000 miles

    Steering

    Key gets stuck in the ignition with car still on and in park. Cannot get car turned off or key out. Volkswagen knows of the issue but refuses to recall part. Car needs new ignition cylinder. Auto technician at dealership knew exactly how to get the key out, which means that this is a known issue. So much so, that the front desk person knew exactly how he did it and asked about it.

    ODI 11044208

  • August 8, 2017 · 73,000 miles

    Steering

    Key remains stuck in ignition and car cannot will not turn off vw dealer said the ignition lock cylinder needed to be replaced from over use!!! Didn't know you weren't suppose to be able to drive your car!!

    ODI 11014050

  • July 29, 2017 · 56,000 miles

    Steering · Unknown Or Other

    Frequently the steering wheel will not unlock,key will not turn, this is happening almost everyday, drive to work park the car, at end of day the ignition key won't turn. Steering wheel is locked up, have to wrestle with it constantly, if i get out a jar the car backwards or frontwards it may unlock the key and wheel and may not. This occurs almost everyday. This is very dangerous and frustrating.

    ODI 11011472

  • September 8, 2016 · 59,000 miles

    Steering · Unknown Or Other

    KEY STUCK IN IGNITION, CAR WON'T TURN OFF.

    ODI 10905003

  • August 3, 2016 · 66,200 miles

    Engine · Service Brakes · Steering

    My car displays no problems on the dash, there are no lights on but when i am driving the car stalls and sometimes just shuts off locking my brakes and steering. Usually happens when the car is going under 20mph. After it shuts of i have to put it in park to restart and it restarts without a problem.

    ODI 10893236

  • June 11, 2016 · 55,900 miles

    Steering

    Steerlock- i drove my car for a few minutes on 6/11/2016 to the store, then returned home. At the store the key had worked fine. When i returned home and put the car in park the key to my car would not turn off. I repeatedly tried to turn the car off, and the key refused to turn off. I called the local volkswagon dealership in marion, il to see if i could get some possible fixes, the service techs were gone for the…

    ODI 10874008

  • June 5, 2016 · 50,800 miles

    Steering

    I am having trouble getting my key to turn off again. The car will turn on with ease but when i park and go to take the key out it's stuck in the "on" position and i have a hard time turning off to get the key out of the ignition switch. The car was under the original manufacturers warranty the first time this happened and a local dealer replaced the ignition switch january 2015. I am now having the same issue…

    ODI 10874682

  • March 1, 2016 · 55,000 miles

    Steering

    Key sticks in ignition lock and unable to remove. Went to dealer and told it happens, no recall, and will cost over $400.00 to fix.

    ODI 10885232

  • September 25, 2015 · 20,000 miles

    Steering

    Purchased car 2014, soon after i noticed the key was getting harder and harder to turn or remove. Finally i was unable to remove key at all. Vw replaced ignition assembly aug 2014. Was still always difficult to turn and remove properly. Month later i called for them to take note. Was told it takes time for it to "work itself out". 13 months later, warranty up, i took the car back voicing complaint. They agreed, and…

    ODI 10783388

  • March 13, 2015 · 28,000 miles

    Electrical System · Engine · Steering

    While driving my 2013 volkswagen jetta gli, a part fell down by my feet hitting my foot. Once parked, the part numbered 1k0953527d was found on the drivers side floor mat. I called my local dealership where i had bought the car (new) and sent them a picture of the part. They said they believed it controlled the column lock while in park, however my wheel still locked in park with the part not in place. The next day,…

    ODI 10695247

  • December 11, 2014 · 18,784 miles

    Steering

    As the driver was slowing down to make a right turn and turning the steering wheel to the right, the vehicle would not turn and continued going mostly straight forward. All steering control of the car was lost. The car spun around and came to a rest with one tire facing forward and one facing to the side. The steering rack and pinion metal broke in half while driving. *tr

    ODI 10670631

  • June 17, 2014 · 38,000 miles

    Electrical System · Service Brakes · Steering

    I went through some water (not much) andthen when i came to a stop light i stopped the car. After less than a minute of being stopped the car stalled and the battery light came on. The battery is new and i just purchased this car in december 2013 and it is a year model 2013. I have never had any issues until now. I went to turn a corner and the light came back on, car stalled, and steering became very tight. I am…

    ODI 10599015

  • December 10, 2013 · 13,625 miles

    Steering

    Steering wheel gets hard and starts licking oil. Steering wheel has being replaced multiple times. 12/10/13 replaced at 13625 miles, second time replaced 10/10/2014 at 27338 miles. Dec. 2014 i got a recall notice from vw of america due to faulty rear axle. As of feb./03/2015 my vw jetta is currently at the dealer due to the same steering problem. They haven't yet give me the final paper work for the repairs being…

    Crash reported

    ODI 10681851