1. Volkswagen Jetta
  2. Problems
  3. 2011
  4. Fuel System, Diesel

2011 Volkswagen Jetta Fuel System, Diesel Problems

82
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

What owners report

  • fuel pump · 33 records
  • high pressure · 30 records
  • pressure fuel · 29 records
  • fuel system · 23 records
  • glow plug · 17 records
  • check engine · 15 records

Mileage in stored records

BandRecords
1–30k mi51
30–60k mi18
60–100k mi9
100–150k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 7, 2015 · 88,000 miles

    Fuel System, Diesel

    The car is a 2011 vw jetta sw tdi. On sept 7, 2015, while driving on the autobahn, the car's check engine light activated and the car abruptly lost power. I coasted to a stop on the shoulder. I shut the car off and it would not restart. It was towed to the nearest vw dealer. We had to rent a vehicle for almost two weeks. Vw said the fuel pump was destroyed due to tainted diesel fuel. Reports indicated that metal…

    ODI 10839115

  • December 5, 2014 · 69,774 miles

    Fuel System, Diesel

    Was driving in parking lot when vehicle suddenly died while underway and check engine light came on. Thankfully it happened at a relatively low speed and while not in traffic as there was little to no warning before the engine died completely causing loss of power, steering, braking etc. After towing vehicle to volkswagen of south charlotte, they indicated the high pressure fuel pump had failed resulting in metal…

    ODI 10663550

  • November 3, 2014 · 55,102 miles

    Diesel · Electrical System · Fuel System, Diesel

    November 2014 incidents: two incidents of failing to start. First incident: car failed to start once and started on second try. Second incident: car several times failed to start & engine made clanking noise. Had car towed to vw agency. Car started after unloaded from tow truck and agency found nothing wrong. December 2014 incident: car started, but after slowly driving to parking lot exit and before at full stop,…

    ODI 10667095

  • August 8, 2014 · 54,000 miles

    Engine · Fuel System, Diesel

    I was operating the car on a highway when the vehicle experienced a sudden reduction in power and the dash displayed a flashing glow plug light and solid check engine warning lights. I immediately pulled to the side of the road where the engine was shut off. The engine failed to restart and was towed to a volkswagen dealership. The service manager told me that the cause was a catastrophic failure of the (hpfp); it…

    ODI 10621174

  • August 8, 2014 · 54,000 miles

    Engine · Fuel System, Diesel

    While driving the engine light came on and the car lost power. We were on a rural road so we could pull to the side of the road safely, if this had happened on a freeway we could have been in danger of being rear ended. Once stopped the care would not restart. Had to be towed to vw dealer. The high pressure fuel pump had failed. *tr

    ODI 10621160

  • August 2, 2014 · 56,610 miles

    Fuel System, Diesel

    I purchased a used 2011 vw jetta sportwagen tdi on monday, july 28, 2014 and 5 days later on august 2nd, the car died. I had been driving for about an hour mostly on the highway and then some moderately winding foothill roads. I stopped at a stop sign and when i accelerated into the intersection the engine abruptly died and would not restart. The engine turned over when the key was turned, but it wouldn't start.…

    ODI 10620793

  • June 23, 2014 · 30,515 miles

    Fuel System, Diesel · Power Train

    Glow plug light started blinking, then the engine light came on. Shifting became erratic. Pulled into a service station, and once the vehicle was turned off, it wouldn't restart. After basic checks, the fuel pump was pulled for inspection and metal shavings were found. In researching the repair, the independent station suggested putting things back together, and having it towed to the dealer, as it was suspected to…

    ODI 10607180

  • June 16, 2014 · 41,000 miles

    Fuel System, Diesel

    Driving at 45 mph, engine did not stall but lost power. Motor stalled after about 10 seconds. After putting in neutral and rolling to a stop the motor would not restart. After towing to local vw dealer, was told the mechanical fuel pump failed. They said it was 4-5 thousand job but vw was picking up the repair and not charging it out to our extended warranty. Was given a loaner car until repairs are made. No…

    ODI 10604412

  • May 27, 2014 · 79,000 miles

    Fuel System, Diesel

    High pressure fuel pump failure. Always fueled up with ultra low sulfur diesel. *tr

    ODI 10594327

  • May 1, 2014 · 68,000 miles

    Fuel System, Diesel

    While driving through town 35 mph my tdi sportwagon glowplug light started flashing. I immediately turned into a parking lot within seconds and put the transmission in park. The car sounded like it was not firing on a cylinders. I turned the car off. After that it would not start back up. From what i have read, it has to do with the high pressure fuel pump. This made things unsafe and their are no visible signs of…

    ODI 10586056

  • April 25, 2014 · 127,754 miles

    Engine · Fuel System, Diesel

    Went to pass a vehicle and i felt a surge then a siren sound started coming from the right side of engine. Was told by dealership it was a vacuum issue and it was safe to drive. When i got to dealership they told me it was a blown turbo. Wondering if this is tied to the incident i had with the high pressure fuel pump failing around 100k. Too many major catastrophic issues with this car. I've been quoted 15,000 for…

    ODI 10585006

  • April 17, 2014 · 23,000 miles

    Fuel System, Diesel

    Driving on surface street at approximately 40 mph. In 2011 jetta sportwagen tdi with only 23000 miles ."service now! " warning came on and car immediately stalled in the middle of traffic and would not restart. Had to be towed to vw dealer, has been there 5 days so far waiting for high pressure fuel pump replacement. From investigation, this is not an obscure event, is known to occur with this model and year tdi…

    ODI 10584169

  • April 2, 2014 · 64,854 miles

    Engine And Engine Cooling · Fuel System, Diesel

    Glow plug & check engine lights came on , engine died 30 seconds later. Would not restart, towed to dealer, diagnosed hpfp catastrophic failure, metal debris in fuel system. Whole fuel system replaced, tank through to injectors. No warning of fault condition with no time to pull off to side of road, left stuck in middle of highway. *tr

    ODI 10587191

  • March 27, 2014 · 65,000 miles

    Fuel System, Diesel · Vehicle Speed Control

    I was cruising at 60 mph this morning when the glow-plug warning light began to flash and the cruise control was shut off immediately causing an unexpected deceleration. I pulled into the emergency lane and the engine shut off once i came to a stop. The engine would not restart and the glow-plug light was joined with the check engine light. I had it towed to my mechanic who read the computer codes as "low fuel…

    ODI 10575238

  • March 11, 2014 · 72,200 miles

    Fuel System, Diesel

    While driving on 95 north through phila my 2011 jetta tdi began to lose power. I could not accelerate and the vehicle eventually came to a stop. It would not restart. The vehicle was towed to the dealer and after evaluation i was told it was the high pressure fuel pump that failed. This was going to be an extensive repair but vw was going to pay for the repair. The vehicle will be in the shop for approx. 4 to 5 days…

    ODI 10568991

  • March 8, 2014 · 42,000 miles

    Fuel System, Diesel

    The high pressure fuel system failed in our car when we were on a one lane highway. 'engine control malfunction' light started flashing and suddenly our car was stalled. When we looked in the manual it said to get the car to a vw dealership asap. We had to hold up traffic until the car was finally towed. Not only that, we were on vacation in the different city and this happened during the weekend when the service…

    ODI 10568297

  • January 17, 2014 · 48,074 miles

    Engine · Fuel System, Diesel · Power Train

    The effected car was a diesel model 2011 volkswagen jetta tdi sedan with 48,074 miles on the odometer at the time of the incident. While traveling at approximately 40 mph in normal driving conditions, the vehicle experienced a sudden reduction in power and displayed a flashing glow plug light and solid check engine warning lights. The vehicle was immediately pulled to the side of the road where the engine was shut…

    ODI 10561176

  • November 20, 2013 · 28,400 miles

    Engine · Fuel System, Diesel

    Drive home from work at about 1500 hrs, with no issues. Stopped at local supermarket, started engine with slight delay, left parking lot, car started to buck, drove maybe 1/2 mi started losing power, after going another 50 ft car engine died, pushed car to my driveway called dealership and had car towed to dealership. On 11/21/13 dealership informed me that hpfp had exploded sending metal shavings into engine, they…

    ODI 10553802

  • November 18, 2013 · 45,000 miles

    Fuel System, Diesel

    Tl* the contact owns a 2011 volkswagen jetta. The contact stated that while attempting to park, the vehicle stalled without warning. The failure was recurring but the vehicle was able to be restarted after several minutes. The check engine and glow plug warning light would also illuminate after the failure had occurred. The vehicle was taken to an authorized dealer, who diagnosed that the fuel system needed to be…

    ODI 10574707

  • November 1, 2013 · 124,000 miles

    Engine · Fuel System, Diesel

    My 2011 volkswagen jetta tdi started to sputter when accelerating, i brought it the dealer and they found shards of metal in the fuel system. Hpfp (high pressure fuel pump) had failed. The quote to fix was 6875.00 to fix a two year old car. Very un happy. *tr

    ODI 10567775

  • October 3, 2013 · 96,855 miles

    Fuel System, Diesel

    Brought to dealer to diagnose service engine light, code p191, and once p087. I get diesel at the same station whenever possible. These errors started occurring shortly after getting a full tank of diesel at a different station. Dealer concluded that high pressure fuel pump failure was imminent. Engine stalled on the way home and failed to restart. Fuel system was replaced. Car again works satisfactorily. How much…

    ODI 10565800

  • September 11, 2013 · 45,125 miles

    Engine · Fuel System, Diesel · Instrument Cluster/Panel

    I was on my way home after work approximately 6-7 pm doing 45 mph. I looked down to my instrument cluster to check my speed to make sure i wasn't speeding. Then i saw the glow plug light blinking multiple times then about less than 5-10 seconds later my engine cut out. I cost off into a harper college parking lot came to a stop. I tried to start the car 2-3 times, each time the engine was crackin over but wouldn't…

    ODI 10547288

  • September 4, 2013 · 23,800 miles

    Fuel System, Diesel

    While driving i suddenly lost all power to the engine of my 2011 jetta tdi. Under warranty i had my car towed to the vw dealership. I was told the entire fuel system was destroyed by the high pressure fuel pump, and it was possibly be due to the diesel i used, being dirty or otherwise contaminated. I had all my receipts for diesel fill-ups from the same station, and it was listed on the vw.com website as a location…

    ODI 10543611

  • July 18, 2013 · 37,000 miles

    Fuel System, Diesel · Vehicle Speed Control

    I was passing a semi and needed to accelerate to get out of the way of car to my rear...depressed the accelerator and no response. Two days later experienced similar event at low speed (30 mph). *tr

    ODI 10531571

  • July 8, 2013 · 37,000 miles

    Engine · Fuel System, Diesel

    The fuel pump in my car's 2.0 tdi diesel engine broke. *tr

    ODI 10524023