1. Volkswagen Jetta
  2. Problems
  3. 2011
  4. Electrical System

2011 Volkswagen Jetta Electrical System Problems

142
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 142 stored complaint records:

  • 5 indicate a crash
  • 2 indicate injury
  • 3 indicate fire

What owners report

Mileage in stored records

BandRecords
60–100k mi40
30–60k mi38
1–30k mi29
100–150k mi14
150–400k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 18, 2020 · 101,000 miles

    Electrical System · Exterior Lighting

    Driver side of my jetta lighting went off , i went online to see what can be wrong with it and i see many people having the same problem, thats unsafe, should be recalled, its not a fuse or light bulbs ,so its the wire in, i think this is no safe to be driving and should be check , like i say its many people having the same problem, thanks

    ODI 11300579

  • December 10, 2019 · 128,000 miles

    Body · Electrical System

    The door locks at 15 to 20 miles an hour lock and unlock themselves...the radio which according to the vw dealership has to be replace because if i replace with an after market they will not be able to run a diagnostic test on it....they claim the radio has to be vw

    ODI 11289220

  • October 21, 2019

    Electrical System · Steering

    Tl* the contact owns a 2011 volkswagen jetta. The contact received a recall notification in the mail per nhtsa campaign number: 19v615000 (electrical system, steering). The dealer and manufacturer were not contacted. Upon calling nhtsa, the contact was informed that the parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available.

    ODI 11277315

  • October 19, 2019 · 62,000 miles

    Electrical System

    The low beam head lights went completely out while driving at night. I check the fuse and change the low beam bulbs and still not working.

    ODI 11271393

  • October 17, 2019

    Electrical System · Steering · Sun/Moon Roof Assembly

    Tl* the contact owns a 2011 volkswagen jetta. The contact stated that the sun roof glass cracked without warning while driving 60 mph. There were no injuries. The contact placed plastic over the sun roof to cover the defective parts. The contact received a recall notice for nhtsa campaign number: 19v615000 (electrical system, steering) and was informed that the parts were not available. The dealer and manufacturer…

    ODI 11278292

  • August 28, 2019 · 130,000 miles

    Electrical System

    My problem began when i was driving down the road at 55mph and my car information center and radio all went black with no warning or caution before.

    ODI 11252333

  • August 21, 2019

    Electrical System · Steering

    Tl* the contact owns a 2011 volkswagen jetta. The contact received notification of nhtsa campaign number: 19v615000 (electrical system, steering). The dealer and manufacturer were not contacted. The parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available.

    ODI 11271074

  • August 12, 2019 · 110,000 miles

    Electrical System · Unknown Or Other

    My 2012 jetta radio/stereo went dead. Lots of other 2011 jetta stereos died too. Bad batch for us consumers. I want a compensation check mailed to me for 363.23 the cost i have to pay best buy for a new one. Read the forums thousands of other jetta owners in 2011 had this happen. Thank you

    ODI 11244007

  • August 8, 2019

    Electrical System

    I want to open a file about my car horn stop working 2 weeks ago i trying to find the fuse to check or replaced but i can't find it i check many videos how to fix but i saw to many people complaint about this situation is very dangerous driving without horn please i less volkswagen can put the diagram the are located the fuse for the horn

    ODI 11244725

  • July 9, 2019

    Air Bags · Electrical System · Electronic Stability Control

    Takata recall im having issues with the lights on dash when i press on break the oil lamp comes on. Then the traction control and abs lights come on. The front right headlight works half the time and the same with breaks the lights come on when the want to. These are the only issues im having so far except the ac dont work and always goes out!

    ODI 11230727

  • July 7, 2019 · 75,000 miles

    Electrical System

    While parked the ignition key failed to turn " as if steering wheel lock was welded solid". I could not turn the key at all. Car could not be started after repeated attempts, and had to be towed to a repair available.as a result i had to call a neighbor to take my wife to the hospital. Parts have been ordered, but the mechanic has not received a delivery confirmation date. Steering wheel is completely immovable.

    ODI 11230831

  • June 2, 2019

    Electrical System

    I have bought an older 2011 vw for the first time in canada from a used car dealer lot in bolton, on. Little did i know about vw's, as the car was barely driven. Now in my car garage and i moved to the us. I have received several letters stating that there is a relay switch problem and there is no fix available for this car. In lay man's terms, the car keys can be taken out without the car being in "parking"…

    ODI 11279211

  • June 2, 2019 · 155,000 miles

    Electrical System

    Having issues with ignition switch. I parked vehicle in front of store location and when i returned to my vehicle the key would not turn. I researched online and spoke to a mechanic to move the steering wheel left and right to see if the switch had just locked but after more than an hour of this it still would not turn. Mechanic went to try to work on it and was also unable to do so and referred me to an import…

    ODI 11217509

  • May 18, 2019

    Electrical System · Engine

    Driving my car i would come to a stop and my car would shut off. My battery light would then appear. Had battery and alternator checked 4x was told that they are in perfect condition. Battery comes on but radio still on. I was told that it had to be a wiring problem. So i took it to my volkswagen dealership and they keep telling me they can't diagnose a problem. I don't feel comfortable and safe driving the car on…

    ODI 11208528

  • March 4, 2019 · 69,057 miles

    Electrical System

    I was returning home. Stopped at a local store and when i returned to the car and started it i had a lot of lights on the dash flashing. I tried to back away from the parking spot and when i put the car in reverse the engine would die. I checked the brake fluid level and it was on the low mark. I managed to make it to a local parts store, the speedometer quit working. I obtained some dot 4 brake fluid. Just after i…

    ODI 11189788

  • February 27, 2019 · 95,000 miles

    Electrical System

    My radio stopped working. My warranty just ran out and then my radio goes. I do not think this is a coincidence. After reading many articles online i see that this is known issue. In today's world "known issue" means that we know it's a problem, but we are not going to do anything to fix it. Vw should be responsible for this fix. The vehicle was running and the radio, out of the blue stopped working.

    ODI 11183703

  • February 16, 2019 · 79,990 miles

    Body · Electrical System · Engine

    While in car was driving for approximately 10 min at least and noticed car was smoking. Pulled into my driveway and popped the hood to check why it was smoking and noticed vehicle was under fire. Car was parked prior for about 2 hours.

    Fire reported

    ODI 11180584

  • February 1, 2019 · 52,000 miles

    Air Bags · Electrical System · Visibility/Wiper

    Tl* the contact owns a 2011 volkswagen jetta. While driving 45 mph, the air bag off warning indicator illuminated. After two months, the radio and windshield wipers failed to function. The vehicle was taken to an independent mechanic who stated there was an electrical shortage. The vehicle was not repaired. A dealer and the manufacturer were not notified. The failure mileage was 52,000.

    ODI 11246463

  • November 7, 2018 · 99,000 miles

    Electrical System

    The diagnostics mechanism for late model volkswagen is via the radio, this is the only way the dealer or mechanic can diagnose any issues with these vehicles is via the radio. I was told by the dealer that i could not buy a 3rd party radio, because they can't run diagnostics on the vehicle. This is a huge safety risk if a dealer or mechanic can't look at the diagnostics on the vehicle. My only option is to buy a…

    ODI 11192916

  • October 5, 2018 · 133,000 miles

    Electrical System · Engine

    Always had electrical issues, always changing fuse for horn, horn "never" works! Issues with ignition, difficult to turn off, not cannot turn on at all, key won't turn enough, contact volkswagen, advised out of warranty, no recall for issues i am having, vw does not stand behind their product-very expensive to fix, vw will do nothing,told me not a common issue (all they have to do is read through the complaints on…

    ODI 11139959

  • September 12, 2018 · 94,580 miles

    Electrical System · Electronic Stability Control · Engine

    My volkswagen jetta 2011 seems to have misfire. It has a check engine light on. The car shakes when slow down and/or at stops. Vw certified mechanic tried changing the plugs, and cleaning the valves but nothing helped. He also tied shaft crank sensor that did not help either. Finally the diagnosis report indicated that it's timing chain issue that need to be replaced.

    ODI 11130506

  • September 1, 2018 · 76,223 miles

    Electrical System

    Tl* the contact owns a 2011 volkswagen jetta. The contact stated that the vehicle was experiencing the same failure as listed in nhtsa campaign number: 11v196000 (electrical system). There were no warning indicators illuminated. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 76,223.

    ODI 11184698

  • August 26, 2018 · 49,200 miles

    Electrical System

    Ignition key will not turn engine off, cannot remove without 10 minutes of jiggling. Second occurrence, second repair. My vehicle has 49,800 miles. Ignition module and associated parts were replaced in 2015 due to failure and now in september 2018 due to failure. Key also broke due to repeated attempts to remove.

    ODI 11129728

  • July 18, 2018 · 75,000 miles

    Electrical System · Exterior Lighting

    My horn and front right parking light both stopped working at the same time. I noticed there is a recall for the same make/model/year as my car, but my vin is not included. I will need to have this repaired and pay for it, however, i do hope vw and nhtsa sees this is a problem and expand the recall to include more models.

    Crash reported

    ODI 11124715

  • July 16, 2018 · 112,000 miles

    Electrical System · Fuel/Propulsion System

    Besides the problem i have reported about the car sputtering loosing power and even stalling once its on 1/4 tank. Now i am having problems with the alternator charging the battery. I replace the mutli fuse, and the alternator. Its still not charging. I had the old alternator tested and it works. After doing some research trying to figure out what else it could be, many other people are experiencing the same issues.…

    ODI 11119883