2011 Volkswagen Jetta Fuel System, Diesel Problems
- 82
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
What owners report
- fuel pump · 33 records
- high pressure · 30 records
- pressure fuel · 29 records
- fuel system · 23 records
- glow plug · 17 records
- check engine · 15 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 51 |
| 30–60k mi | 18 |
| 60–100k mi | 9 |
| 100–150k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Fuel System, Diesel · Fuel/Propulsion System
While driving on the freeway, the glow plug light began to flash and a "service engine now" indicator lit. At this time, the car entered limp mode and power was greatly reduced. I decided to drive straight to the dealer to drop it off. Over the next few minutes the car produced less and less power (a feeling akin to running out of gas, but there was still 1/2 tank of diesel in the car) until it died and would not…
ODI 10523939
Engine · Fuel System, Diesel
I was driving along and the power dropped to almost nothing. Before i could get to a safe stopping point, the engine died. I had it towed to the dealership. They diagnosed it with a failed high pressure fuel pump(hpfp). If it had been out of warranty, it would have cost $6000 to repair. If this would have happened in the middle of a 4 lane expressway, i don't know what would have happened. *tr
ODI 10514639
Fuel System, Diesel
While driving in traffic the vehicle lost power. Before it could be pulled off the road to safety, the engine died completely. The passengers had to get out of the car and push it across the road and into a parking lot. The cause of the incident was a catastrophic failure of the high pressure fuel pump. Proper maintenance and fueling of the vehicle had been rigorously followed on this vehicle. The owner is a…
ODI 10509518
Fuel System, Diesel
The high pressure fuel system failed in our car when we were on a busy city street. 'engine control malfunction' light started flashing and suddenly our car was stalled. When we looked in the manual it said to get the car to a vw dealership asap. We had to hold up traffic until the car was finally towed. Not only that, this happened during late night around 10 pm and all the service centers were closed. After a…
ODI 10568298
Fuel System, Diesel
2011 vw jetta diesel at 70 mph going up a hill and without warning the car lost power and speed dropped making it unsafe to have time to pull off the road. The cars behind me had to all slow way down to let me get off the road. The car would not restart. My mechanic could not start it and said it was a fuel problem but could not fix it. Vw reported the car started for them and they ran off and found fault for low…
ODI 10505007
Fuel System, Diesel · Fuel/Propulsion System
I had just exited the highway, when the engine died at 35 mph. The car would not restart afterwards. The dealer indicated that the fuel system was contaminated with metal shavings. This appears to be another case of failure of the high pressure fuel pump with the 2.0 tdi engine. Only diesel fuel has *ever* been used in the vehicle. As per vw's tsb, the dealer tested the fuel and indicated that it was ok. Vw covered…
ODI 10490428
Fuel System, Diesel · Fuel/Propulsion System
Tdi diesel jetta with 30,000 miles by original owner was being driven 35 mph city secondary streets, vehicle abruptly lost power. Coasted to side of road. Police were called, they ascertained that location was safe enough until tow. Towed to dealer. Dealer said fuel pump had failed. Vehicle had been to dealer a few days before for 30,000 mile service. Diesel fuel almost always purchased at same 3 yr old busy…
ODI 10487981
Fuel System, Diesel · Fuel/Propulsion System
Jetta tdi high-pressure fuel pump & fuel line blow-out; stalling of engine. *tr
ODI 10483623
Fuel System, Diesel · Fuel/Propulsion System · Power Train
Car engine stopped suddenly while driving. Drifted to side of road; car would not restart. Had to pay $250 for tow to dealer. Service person called to say there was metal in my fuel system/tank, but they didn't know what was wrong. He also accused me of putting the wrong gas in my car. I informed service person that it took 5 seconds on the internet to learn about the nhtsa investigation into the many high pressure…
ODI 10480735
Fuel System, Diesel
High pressure fuel pump failure confirmed by vw dealer. Was driving 35 mph when car began to lose power, engine malfunction light (yellow coils) lit up and car lost all power. Malfunction light went off and alternator and catalytic converter lights came on. Car could not be restarted and was taken directly to dealer on flatbed. Repairs are underway. *tr
ODI 10476847
Fuel System, Diesel · Fuel/Propulsion System
2011 jetta tdi diesel - second occurrence of engine stall due to high pressure fuel pump (hpfp) failure while driving at 40 plus miles per hour. Car stalled and would not restart and had to be towed to dealer. This is the second time that this car has been towed due to a defective design which results in the high pressure pump failing sending debris throughout the system. Nhtsa says in concluding statements dated…
ODI 10478879
Engine And Engine Cooling · Fuel System, Diesel
Driving 55mph car began loosing power check engine and glow light indicator lights cam on immediately. Once arrived home we verified the car computer it returned that there was low pressure in fuel line and that the catalytic converter was failing. We had car towed to nearest dealership. After 4 days dealer stated fuel had traces of gasoline, this is not possible i have never put gas in my diesel car. I immediately…
ODI 10476504
Fuel System, Diesel
I was doing my 20k service (diesel fuel filter). When i opened the fuel filter housing i found metal shavings in, and on top of the fuel filter cartridge. I had the car towed right to a vw dealership knowing that there is a major issue, and ongoing investigation with the nhtsa on hpfp failures. Vw agreed that they saw metal in the fuel and on the filter, and proceeded to tell me that this was "not abnormal". That…
ODI 10475253
Fuel System, Diesel
I was approaching a highway intersection, and the vehicle's glow-plug light came on. The engine immediately shut down, and i was able to stop just short of the intersection. The vehicle would not start again. Aaa took the vehicle to the local dealership via flatbed. The dealership initially thought the problem was water in the fuel, but after flushing the fuel system, the vehicle still would not start. At that…
ODI 10472935
Fuel System, Diesel
As i was driving my 2011 jetta tdi sportswagon, i noticed a steam coming from under the hood, and diesel smell inside of the vehicle. When i opened the hood there was diesel all over the engine and belts, and large amount of steam was coming out. When i took of the engine cover and started the car i noticed that there was a leak in the 2nd cylinder injector pipe. I do not have warranty on the vehicle, but this issue…
ODI 10473615
Fuel System, Diesel
While driving at 75 mph on the highway the vehicle lost power. The check engine light began flashing, as did the dpf light and the pre-heat coil light. I was able to get the vehicle off the highway and into a driveway before it quit. Would not start again. Had vehicle towed to dealership the next day. Was informed that the hpfp failed, and that the pump and fuel distribution system had to be replaced. Service…
ODI 10470715
Engine · Fuel System, Diesel · Fuel/Propulsion System · Steering
Traveling in the left lane on 95 n outside baltimore md at 65 mph my vehicle's gas pedal stopped responding and the car began to lose power and lurch forward and eventually die as the yellow diesel engine indicator along with the yellow engine indicator began blinking. I was able to avoid two lanes of traffic and coast over two lanes to an off ramp before the steering wheel locked. After contacting vw roadside…
ODI 10464627
Fuel System, Diesel
I was operating the car on a highway when the car lost all power in traffic. I was lucky that i was able to get to the side of the road without a serious incident occurring. I was a bit shaken as the car just totally failed in traffic. The cause according to the dealer is catastrophic failure of the injector pump (diesel). Dealer informed me that the injector pump, injectors, injector lines, primary fuel lines,…
ODI 10448129
Fuel System, Diesel
Filled up with 13.455 gallons of #2 ulsd diesel on 01/25/12 with 11,363 miles on the vehicle. Prior to filling the vehicle had less than a 1/4 tank of diesel. On 02/05/12 was traveling in vehicle at approximately 45 mph and started to hear pinging noises from the engine bay. Slowed to a stop where the engine died and refused to start. The vehicle had 11,721 miles on it, 358 miles (90% which were highway miles) since…
ODI 10451962
Engine · Fuel System, Diesel · Fuel/Propulsion System · Power Train
Approximately a year ago, my engine began to give a clear sense of the car shuddering or rocking back and forth. While sometimes the feeling would occur even when stopped at a light, the vast majority of the time this occurred while i was driving at consistent low speeds. In almost all cases, i was attempting to maintain a consistent speed around either 13pmh or 30 mph. Eventually, i found the rocking motion very…
ODI 10497827
Fuel System, Diesel
Reference: nhtsa action number: ea11003 - please add us to ongoing investigation our 2011 volkswagen jetta sportwagen tdi only 4 months old with 3500 miles - failed on the highway while trying to accelerate around a dangerous situation. The a blinking glow plug light came on and the car went into limp mode (no power) on the highway at high speeds. (fwiw - a baby + pregnant wife driving). Able to reproduce afterwards…
ODI 10437307
Fuel System, Diesel
Tl* the contact owns a 2011 volkswagen jetta. The contact stated that the vehicle did not have the vibration damper isolations installed in the fuel injection lines. The dealer and the manufacturer were contacted and they advised the contact that the vin was not included in the recall associated with nhtsa campaign id number: 11v490000 (fuel system, diesel) and denied assistance with repairs. The vehicle was not…
ODI 10434970
Fuel System, Diesel
I was traveling on a pa interstate when a warning light began flashing on my dashboard. I immediately lost acceleration in my vehicle, and when i pulled off to the shoulder of the road diesel fuel was running from beneath my vehicle off to the should of the road. I was unable to make it to the nearest exit and had to wait for assistance from the police and a towing company. There was no warning that anything was…
ODI 10434780
Fuel System, Diesel
Note: tdi (diesel) engine, high-pressure fuel pump (hpfp) failure. Driver was driving 75 mph on the interstate when the engine malfunction (flashing coil) light illuminated and the car stalled. Car coasted to a stop, but would not restart. Called manufacturer roadside assistance and they promptly sent a flatbed tow truck to transport vehicle to dealership. The dealership determined there was metal debris in diesel…
ODI 10432978
Fuel System, Diesel
The diesel fuel high pressure fuel pump failed causing metal particles to contaminate the entire fuel system. *tr
ODI 10430767