1. Volkswagen Jetta
  2. Problems
  3. 2010
  4. Electrical System

2010 Volkswagen Jetta Electrical System Problems

208
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 208 stored complaint records:

  • 3 indicate a crash
  • 0 indicate injury
  • 1 indicate fire

What owners report

  • hands free · 26 records
  • stopped working · 17 records
  • safety issue · 17 records
  • door locks · 14 records
  • checked fuses · 11 records
  • blue tooth · 10 records

Mileage in stored records

BandRecords
60–100k mi80
30–60k mi56
100–150k mi28
1–30k mi23
150–400k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • August 20, 2015 · 61,800 miles

    Electrical System

    Radio & bluetooth suddenly stopped working. No power. Fuses were checked and all are good. Reviewing internet and seems that this is a very common problem not covered by warranty. Appears to be a safety issue since bluetooth no longer working.

    ODI 10759137

  • August 17, 2015 · 50,000 miles

    Electrical System

    I had the oil changed and the latest recall done by the dealership. About 3 days later the radio went blank and black. Another problem has been the automatic locks. I have been unable to unlock rear passenger door except manually. And then all of a sudden the lock is not working at all on that side and i am unable to lock that door.

    ODI 10763711

  • August 17, 2015 · 62,000 miles

    Electrical System · Unknown Or Other

    I have owned this car since purchasing new in oct 2010 with the dealer doing all the maintenance work on it. On 8/30/13 the radio went dead, dealer replaced at no cost to me. This morning 8/17/15 i again have a dead radio, same as before, i called dealer and asked when they replaced the prior one and it is almost 2 years to the date! This time they said i would have to pay to replace it (i have never had a factory…

    ODI 10749163

  • August 4, 2015 · 58,700 miles

    Electrical System

    Started car this morning and hit the power button on for the radio - nothing. After doing some research on the web, found this is a common problem with the premium 8 vw radio. Fuses that were easily accessible checked out fine. Radio is completely dead. Using reset instructions from the web did not work. Radio worked fine yesterday when i turned it off at home.

    ODI 10746138

  • August 3, 2015 · 88,000 miles

    Electrical System · Unknown Or Other

    Drove car to work 0630, stereo worked fine. Left work at 1915, when i started my car, the stereo did not come on, screen was black, no sound. Thought maybe it blew a fuse. On my way home, the stereo started working again, just popped on. As i continued to drive it went off again, but loud a rhythimatic beat started thorough out each of the speakers, sounded like somebody hitting a microphone that was on! I arrived…

    ODI 10761024

  • July 26, 2015 · 67,000 miles

    Electrical System

    While driving on the highway yesterday there was a pop sound from the delphi premium 8 (rns-510?) radio and it went dead. Checked the fuses and found that they were all ok. Looked online and found that this appears to be a known/common complaint. It leads me to wonder if there are other electrical issues going on, and what repairs those will lead to. I called the local vw dealership (al serra) this morning and they…

    ODI 10743888

  • July 11, 2015 · 62,000 miles

    Electrical System

    Radio was working fine one minute than the next it was dead. I had the fuses check for the radio none of them were blown. I was actually stranded from a tire blow out with no hands free use of my radio which the police officer that helped me said that was a serious safety issue and there's no reason for a manufactured radio on a 2010 car to go out. Needless to say i see online a lot of other customers are in the…

    ODI 10758646

  • July 1, 2015 · 22,000 miles

    Electrical System

    Built in bluetooth / radio is defective, leaving passengers unable to use hands free technology, and also eliminates the national alert system. The dead radio also leads to a parasitic battery drain, which will kill the battery of the car, leaving people stranded, potentially in extreme weather situations. This is a very well known issue with thousands of known cases online, yet nothing has been done.

    ODI 10745570

  • June 28, 2015 · 96,000 miles

    Electrical System

    Vw jetta sportwagen 2010. The radio was playing, i heard a small "pop" and the radio quit working, no lights, no sound. The blue tooth is played thru the radio so this no longer works either. This is a safety hazard as i can no longer use bluetooth to talk on the phone. In fact in some states i travel thru it is illegal to use the phone without bluetooth. One of the reasons i bought this car was the blue tooth…

    ODI 10731378

  • June 22, 2015 · 92,000 miles

    Electrical System

    Drove the car in the afternoon and parked it at an office building. Got back into my car about an hour later and when the car turned on, the radio was completely black. Nothing worked and would not turn back on. Checked fuses and they seemed to be fine. Took it into the dealer and after several hours of looking at it, they said there was something wrong with the radio wiring and there was no way to fix it with a new…

    ODI 10730082

  • June 12, 2015 · 62,000 miles

    Electrical System

    Radio suddenly stopped working. No power. Black screen. I checked the fuses and took the car to an audio sound place - they took out the radio to check the fuse in the back. All fuses work, radio is grounded and power is fine. Radio is dead. Seems there are quite a few 2010 jettas with this same issue with the delphi radio - i read somewhere that perhaps the fuse for the radio should be a 10a not a 15a and that some…

    ODI 10731397

  • June 10, 2015

    Electrical System

    Stereo just went completely dead for no reason. Bluetooth is out of commission as well. The exact same issue as everyone else here. I checked my fuses and they are all fine. Went to my local volkswagen dealer and got the same song and dance as everyone else here. My service tech at first tried to deny that this is an inherent problem with these vehicles, but after me pressing him on the issue and asked if he had…

    ODI 10790092

  • June 1, 2015 · 104,635 miles

    Electrical System · Equipment Adaptive/Mobility · Unknown Or Other

    Vw 2010 tdi - radio dead. Completely went black, unresponsive. Discovered wrong fuse in line with radio - 15a when it should have been 10a according to spec. This over time caused the radio to fry. Vw of a doesn't care about this issue and gives the standard reply that it is not under warranty. A 5 year old vehilce, with 100k miles - the radio should not be failing at this age, further, this is a 1000+$ fix.…

    ODI 10724063

  • May 15, 2015 · 61,000 miles

    Electrical System · Radio/Tape Deck/Cd Etc.

    Tl* the contact owns a 2010 volkswagen jetta. The contact stated that the bluetooth feature failed to work whenever the radio was inoperable. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The vin was not available. The approximate failure mileage was 61,000.

    ODI 10725386

  • May 15, 2015 · 41,000 miles

    Electrical System · Unknown Or Other

    Radio went completely dead. Screen is blank and no response. Bluetooth and other features connected to the radio do work. Previous time in the car the radio was working fine. Now radio is dead and rest of car seams fine.

    ODI 10717893

  • May 13, 2015 · 61,500 miles

    Electrical System

    Radio suddenly quit. I see from the internet that this happens a lot with jettas. I have never had a factory radio just stop working in any other car i have owned. This is an expensive repair.

    ODI 10716432

  • May 13, 2015 · 132,000 miles

    Electrical System

    Driving down highway, cars radio just dies completely stops. Quickly moved over not knowing what was wrong. Worried something could happen to car itself. Got home checked fuses which were fine.turned car back on, vehicle dash is displaying several indicators. Not sure if car is even safe to drive.volkswagen didn't acknowledge issue even though there are several complaints similar to this.

    ODI 10716303

  • May 11, 2015 · 60,700 miles

    Electrical System

    Radio stopped working in vw jetta tdi 2010 - i got into my vehicle and started the engine - after finding that the radio did not start up, i pushed the power button but with no success. I checked the fuse and it seems fine, then i looked up this issue online and found a significant number of complaints for the same exact year and model (tdi). As a result, i am unable to use bluetooth for hands free phone…

    ODI 10716025

  • May 9, 2015 · 72,500 miles

    Electrical System

    On may 9th,we started our car after after a wedding and reception,the radio was blank,nothing.it also has factory bluetooth.called our dealer and tried to get goodwill adjustment for radio.was told radio was out of warranty.opened a case with vw,had dealer pull radio,the dealer called vw.no assistance radio cost is $775,not counting installation.i think this is a safety issue,because bluetooth doesn't work,because…

    ODI 10722132

  • May 4, 2015 · 47,000 miles

    Electrical System · Unknown Or Other

    Hands free/bluetooth/radio not working. Screen went dead suddenly. Fuses checked and all are ok. Inability to use audio unit is a safety issue. Called east coast vw in englewood, nj and dealer stated car out of warranty. Car is a 2010 vw jetta with 47,000 miles. Volkswagen of america contacted to no avail. Logged complaint with better business bureau. Battery replaced due to drainage.

    ODI 10726982

  • May 4, 2015 · 73,355 miles

    Electrical System · Radio/Tape Deck/Cd Etc.

    I turned my car on and the radio was dead. The radio is also the bluetooth device and is now unsafe for me to use my phone while in the car. I have read that many other people have had the same problem with this vehicle. *tr

    ODI 10714703

  • April 27, 2015 · 90,507 miles

    Electrical System

    The radio with bluetooth died at 90507 miles and now the battery and new battery loose charge. After doing research i found the same issue with several hundred other owners same model cars here http://www.cargurus.com/cars/discussion-t36009_ds552583 https://www.facebook.com/vw hash tag #vwradiosjunk i considered this a safety issue as the radio effects the functioning of the car and bluetooth and seems to stop…

    ODI 10713312

  • April 24, 2015

    Electrical System

    I was driving around town this past friday (4/24/15) and the radio made a loud "pop" sound and then it stopped working; the touchscreen went black and will not turn on or display the time. I checked all the fuses (including the one behind the radio), and they were all fine. After doing some research online, i learned this is a fairly common problem for this make and model…

    ODI 10713286

  • April 16, 2015 · 142,000 miles

    Electrical System

    Pop sound, battery is dead, radio and navigation system is inoperable. This issues is with hundreds of 2010 jettas. *tr

    ODI 10706180

  • April 13, 2015 · 58,100 miles

    Electrical System

    Rcd-510 radio stopped working and is confirmed "dead" by the dealer. No warning, no reason and no fix available. Bluetooth no longer works because it uses the radio to power car speakers, so cannot do "hands free" communication. Vw says it is not responsible because the car is out of warranty. I have never had a radio fail -- i have under 60,000 miles on the car! *tr

    ODI 10706122