1. Volkswagen Jetta
  2. Problems
  3. 2011
  4. Air Bags

2011 Volkswagen Jetta Air Bags Problems

22
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 22 stored complaint records:

  • 8 indicate a crash
  • 4 indicate injury
  • 0 indicate fire

What owners report

  • failure mileage · 7 records
  • airbag system · 5 records
  • failure failure · 4 records
  • clock spring · 4 records
  • miles airbag · 4 records
  • system warning · 4 records

Mileage in stored records

BandRecords
60–100k mi10
1–30k mi4
30–60k mi3
100–150k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 6, 2019 · 144,424 miles

    Air Bags · Electronic Stability Control · Service Brakes

    I started up my car and was driving from work, all of a sudden i see a bunch of my warnings light appear on the dashboard all at the same time. I was driving in alexandria city and the care was in motion when the lights appeared. The tire pressure light, traction control, abs, and even the air bag light. 3 different system have faults is a concern to my safety. I went to a mechanic twice and then the dealership,…

    ODI 11253957

  • July 9, 2019

    Air Bags · Electrical System · Electronic Stability Control

    Takata recall im having issues with the lights on dash when i press on break the oil lamp comes on. Then the traction control and abs lights come on. The front right headlight works half the time and the same with breaks the lights come on when the want to. These are the only issues im having so far except the ac dont work and always goes out!

    ODI 11230727

  • February 1, 2019 · 52,000 miles

    Air Bags · Electrical System · Visibility/Wiper

    Tl* the contact owns a 2011 volkswagen jetta. While driving 45 mph, the air bag off warning indicator illuminated. After two months, the radio and windshield wipers failed to function. The vehicle was taken to an independent mechanic who stated there was an electrical shortage. The vehicle was not repaired. A dealer and the manufacturer were not notified. The failure mileage was 52,000.

    ODI 11246463

  • September 1, 2018 · 80,000 miles

    Air Bags · Seat Belts · Seats

    Passenger airbag is off even when someone is sitting in the seat. If someone does not have the seatbelt fastened in the passenger seat the bell and light will not come on.

    ODI 11128291

  • June 3, 2018 · 90,000 miles

    Air Bags · Control Unit/Module · Service Brakes · Traction Control System

    Tl* the contact owns a 2011 volkswagen jetta. While the vehicle was stationary, the anti-lock braking system (abs) failed. In addition, the air bag and traction control indicators illuminated when the vehicle was started. Gunter volkswagen in fort lauderdale, florida 33317 was made aware of the failure and diagnosed that the abs failed to function properly. The vehicle was not repaired. The manufacturer was made…

    ODI 11101860

  • June 2, 2017 · 50,000 miles

    Air Bags · Electrical System · Steering

    Tl* the contact owns a 2011 volkswagen jetta. While the vehicle was parked on an incline, it rolled backwards. The contact stopped the vehicle with the emergency brake. There were no warning indicators illuminated. The contact also stated that the key fell out of the ignition when the vehicle was not in park or turned off. The contact received notification of nhtsa campaign number: 19v615000 (electrical system,…

    Crash reported · 1 injury

    ODI 11269252

  • March 23, 2017 · 79,000 miles

    Air Bags

    Tl* the contact owns a 2011 volkswagen jetta. While driving approximately 30 mph, another vehicle crashed into the contact's vehicle. The air bags failed to deploy. The contact sustained whiplash, shoulder, back, and left knee injuries that required medical attention. A police report was filed. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the…

    Crash reported · 1 injury

    ODI 10968423

  • March 1, 2017 · 98,000 miles

    Air Bags

    The passenger seat airbag sensor is no longer effective. This means that if i was to get into a collision, the car would not sense there is a passenger and the airbags on that side of the vehicle would not deploy. This sensor does not work at all, and there is an airbag warning light in the dash.

    ODI 11066582

  • December 2, 2016 · 63,000 miles

    Air Bags · Power Train

    Tl* the contact owned a 2011 volkswagen jetta. While the vehicle was stationary, it rolled back down a hill and crashed into a tree. The contact stated that the key was not in the ignition and there were no occupants in the vehicle. The air bags did not deploy. The vehicle was towed. A police report was not filed. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was…

    Crash reported

    ODI 10930289

  • June 30, 2016 · 22,000 miles

    Air Bags · Electrical System

    At 22,591 miles, i discovered the driver airbag, audio controls, horn, other electronics on steering wheel failed because of faulty clock spring. There is a recall notice for multiple vw models including my model and year, but the dealer and vw corporate told me my vehicle's vin doesn't qualify for the recall. Here is the link to vw recall information regarding this issue: http://media.vw.com/release/1042/ this is…

    ODI 10895526

  • June 6, 2016 · 70,000 miles

    Air Bags

    The airbag light went on with the car being in any type of accident. There was recall for this make and model and year for my car. However, the manufacturer decided that my particular car was not to be included for the recall.

    ODI 10969286

  • April 27, 2016

    Air Bags

    In a accident where i was stopped and hit in the rear and pushed into the car in front of me. Heavy front and rear dmg and the airbags did not deploy, just some smoke came out from under the dash like it was on fire

    Crash reported · 1 injury

    ODI 10862069

  • March 13, 2016 · 100,000 miles

    Air Bags

    Tl* the contact owned a 2011 volkswagen jetta. While driving approximately 25 mph, the contact crashed into the preceding vehicle. The frontal air bags did not deploy. There were no injuries and a police report was filed. The vehicle was destroyed and had to be towed to an impound lot. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

    Crash reported

    ODI 10884059

  • December 28, 2015 · 72,000 miles

    Air Bags

    I own a 2011 volkswagen jetta that was diagnosed by a vw dealership to have the airbag clock spring failure that is identical to your recall campaign number: 15v483000. My airbag light remains on at all times and will not deploy if needed. The volkswagen dealership has informed me that my vin and that this vehicle's make and model were not covered by the recall-your campaign states otherwise, please help or advise.…

    ODI 10817631

  • October 20, 2015 · 65,000 miles

    Air Bags

    Airbag light on, vw mechanic diagnosed steering wheel clock spring failure, and indicated the airbags may fail to deploy. This vehicle was not included in a previous recall for the same issue on the same make and model. The vehicle was stationary when the light appeared and the problem persist, vw dealers acknowledge issue but wont fix as this vin's parts weren't covered by the same make and model recall.

    ODI 11032548

  • September 12, 2015 · 50,000 miles

    Air Bags

    Airbag icon comes on intermittently, diagnosis shows drivers airbag high resistance, resettable. Fix is clock spring replacement. Volkswagen dealer says vin isn't in current recall but is problem is virtually the same error as other sportwagens recalls and is a safety issue not to mention the cost.

    ODI 10779145

  • June 23, 2015 · 82,000 miles

    Air Bags

    Tl* the contact owns a 2011 volkswagen jetta. When the vehicle was started, the air bag warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed as having a failed passenger occupant detection control module. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 82,000.

    ODI 10730389

  • March 15, 2013 · 29,000 miles

    Air Bags

    Tl* the contact owns a 2011 volkswagen jetta. The contact stated that while driving at 5 mph, another vehicle crashed into the contact. Upon impact, the air bags failed to deploy. The vehicle was struck on the front end and was completely destroyed. The contact sustained a laceration to the forehead. The vehicle was not inspected for a cause of failure. The failure was reported to the manufacturer. The failure and…

    Crash reported · 1 injury

    ODI 10515339

  • February 5, 2013 · 9,332 miles

    Air Bags

    This vehicle has never been involved in an accident, vehicle driven by 22 year old daughter for college. 02/05/13, 9332 miles, airbag system warning lamp came on, dealer replaced passenger "side" airbag, connectors and wires repaired. 06/03/14, 17,960 miles, airbag system warning lamp came on, dealer cleared failure code. 06/24/14, 18,520 miles, airbag system warning lamp came on, dealer replaced passenger "front"…

    ODI 10640258

  • June 5, 2011

    Air Bags

    Tl* the contact owns a 2011 volkswagen jetta. The contact was traveling 25 mph when the contact crashed into a wall and the air bags did not deploy. The vehicle was towed to an authorized dealer to be inspected. The contact was told by the manufacturer that the air bags did not deploy in a frontal crash, only if the vehicle was struck from the side or the rear. The failure and the current mileage was unknown.

    Crash reported

    ODI 10433021

  • April 22, 2011

    Air Bags

    Tl* the contact owns a 2011 volkswagen jetta. The contact was driving 30 mph and contact crashed into a wall. No one was injured during the crash but the airs bags did not deploy and the vehicle was destroyed. The contact called the manufacturer and filed a complaint. The failure mileage was unknown. The vin was unavailable.

    Crash reported

    ODI 10432944

  • November 27, 2010 · 7,650 miles

    Air Bags

    Vehicle was entered with a passenger. After it was started, an alert was heard along with a dash board warning informing me there was a problem with airbag system. The a/c also became inoperable. Vw does not have the replacement parts readily available and will have the vehicle for some time. *tr

    ODI 10434363