1. Volkswagen Jetta
  2. Problems
  3. 2011
  4. Fuel/Propulsion System

2011 Volkswagen Jetta Fuel/Propulsion System Problems

66
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 66 stored complaint records:

  • 0 indicate a crash
  • 0 indicate injury
  • 1 indicate fire

What owners report

  • fuel pump · 35 records
  • fuel system · 26 records
  • high pressure · 22 records
  • pressure fuel · 21 records
  • glow plug · 16 records
  • plug light · 10 records

Mileage in stored records

BandRecords
30–60k mi27
1–30k mi14
60–100k mi12
100–150k mi12
150–400k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 20, 2015 · 105,000 miles

    Engine · Fuel/Propulsion System

    Tl* the contact owns a 2011 volkswagen jetta. While driving at 65 mph, the vehicle stalled without warning. The contact merged to the right side of the road and restarted the vehicle. The failure recurred three times. The vehicle was taken to a dealer where it was diagnosed that the number two and three fuel injectors were faulty and needed to be replaced. The manufacturer was made aware of the failure. The failure…

    ODI 10734299

  • January 14, 2015 · 55,000 miles

    Fuel/Propulsion System

    High pressure fuel pump failure, resulting in damage that required replacing the entire diesel fuel system. Repair covered under vw warranty, estimated cost (according to vw) had this not been covered was $8000. This failure was not due to mis-fueling, however the fuel tank was very low. I have no reassurances from the manufacture that this problem will not reoccur. *tr

    ODI 10678332

  • January 6, 2015 · 69,000 miles

    Engine · Fuel/Propulsion System · Power Train

    Brought to dealer for a dpf light. Dealer diagnosed with a clogged particulate filter replaced under warranty. Picked up car drove about 5 miles and the glow plug light came on turned around and headed back to dealer car went into limp mode (on i93 rush hour traffic) shut car off in vw parking lot and tech could not get it to start again. Received a call next day with the hpfp failure news and the fragment went…

    ODI 10670911

  • January 6, 2015 · 92,800 miles

    Electrical System · Engine · Fuel/Propulsion System

    I had driven the car earlier that day (about 40 miles) with no problems. I got home at about 7:30pm and parked the car outside our house. At about 2am, i heard a beeping car horn. I looked outside and saw flames coming out of the front drivers side of our beautiful 2011 jetta sportwagen. I dialed 911, the car continued to burn until the fire dept arrived and put it out. The car is a total loss. I'm only happy it…

    Fire reported

    ODI 10670446

  • December 4, 2014 · 112,573 miles

    Fuel/Propulsion System

    While driving, the hpfp pump failed. The glow plug light came on, started to blink, the car went into fail safe mode, and then died. All took place within 6 minutes on a highway. Car taken to dealer and confirmed that the hpfp failed and sent metal debris into the fuel system which contaminated all other fuel system components (pumps, lines, filters, housings, injectors, etc.) vw customer care provided excellent…

    ODI 10666995

  • November 30, 2014 · 24,000 miles

    Electrical System · Engine · Fuel/Propulsion System · Vehicle Speed Control

    Driving down the highway at about 55mph, started switching lanes and stepped on the gas to accelerate. The car sputtered and the engine vibrated. The car felt like i was going to stall driving in the high-speed lane. The yellow check engine light came on and epc light started flashing. Swerving back into the lower speed lane i couldn't even keep the car at 55mph. I had to pull over on the highway to see if i could…

    ODI 10702450

  • November 29, 2014 · 68,500 miles

    Fuel/Propulsion System

    Was driving my car on a [redacted] when it bucked as if it had a cylinder go dead for just a second. Note: there is no warning when this is or does happen. It just does it.... But it was hit an miss. I looked at the dash pannel and seen the glow plug light flashing, check engine light was on and the message center service engine now. I was 40 miles from the closest vw dealer. So, i headed to the closest auto parts…

    ODI 10661504

  • September 20, 2014 · 34,000 miles

    Fuel/Propulsion System · Power Train

    Driving on i-5 southbound in our 2011 vw jetta tdi; my car dropped horse power and the glow plug light started blinking. The car did not shut off, but the horse power was cut significantly. We stopped at the next interchange 6 miles away and called vw. They said it should be looked at and scheduled an appointment for the next monday. I turned the car off. It restarted and the glow plug light was not on. Car…

    ODI 10638893

  • September 8, 2014 · 99,000 miles

    Fuel/Propulsion System

    Driving the car at freeway speeds prior to taking the exit. When we took the exit, there was a sudden loss of power and the vehicle would not go over 1000 rpm. The vehicle was limped to the shoulder where it died and would not restart. Vehicle was towed to the mechanic shop where they are in the process of repairs. The vw is equipped with a 2.0l tdi engine and i have read multiple other reports of the same issues…

    ODI 10631750

  • May 14, 2014 · 57,750 miles

    Engine And Engine Cooling · Fuel/Propulsion System

    I was in the drive thru of mc donalds then came a terrible rattle from under the car, 10 seconds later the car turned off. Turned it back on and glow plug light was flashing parked the car immediately. Turned it back on and had little to no power then came to a halt, tried to turn it back on and would not start. Had it towed to vw there looking at it i'm waiting on a response. This is not supposed to happen this…

    ODI 10588348

  • May 7, 2014 · 72,000 miles

    Fuel/Propulsion System

    The vehicles glow plug light started flashing, the car started running sluggish, i quickly pulled into a gas station. I turned off the car and when i tried to restart it, it would crank but not start. I had it towed to my mechanic, who after some investigation discovered the high pressure fuel pump failed and sent metal shavings throughout the fuel system. Lines, intake, fuel injectors all have been affected. I am…

    ODI 10587745

  • May 1, 2014 · 45,000 miles

    Fuel/Propulsion System

    Car was running smooth and parked in the driveway and then wouldn't turn over. Battery power was fine, hoses were fine(vacuum ok) and then identified that fuel might be the problem, used multimeter to identify that fuel pump under back seat was dead and promptly ordered a new one and replaced it. Not expected for a car with 45,000 miles and a 2011 diesel but this is apparently a common problem. Had it in for regular…

    ODI 10588550

  • April 15, 2014 · 70,000 miles

    Engine · Fuel/Propulsion System

    Purchased this car new in 2011. Vw fixed the fuel exhaust ports. Engine light came on again and dealer stated that the particulate filter and catalytic converter both needed to be replaced. Also warned that the fuel pump had serious issues. I had one year left to pay this car off, it had 90k miles on it and i had to turn it in. How can they get away with selling a brand new car for $28k to have it crap out with no…

    ODI 10641821

  • March 28, 2014 · 33,000 miles

    Fuel/Propulsion System

    Tl* the contact owns a 2011 volkswagen jetta tdi. The contact stated that while driving approximately 60 mph, the vehicle suddenly stalled and experienced a reduction in power. The contact was unable to restart the engine. The vehicle was towed to the dealer where it was diagnosed that the fuel injector system and fuel pump had failed. The vehicle was not repaired. The manufacturer was notified and no solution was…

    ODI 10575868

  • February 26, 2014 · 169,000 miles

    Fuel/Propulsion System · Vehicle Speed Control

    I was driving down the interstate at 70mph when my engine control light came on. I lost all power in the car. Once i let go of the pedal, the car began to stall. While pushing the gas pedal completely, i couldn't go any faster than 60mph. Once i got off at an exit and had to come to a stop, the car completely stalled and would not start again. The high pressure fuel pump had apparently failed.i had to have it towed…

    ODI 10566487

  • September 19, 2013 · 60,000 miles

    Engine · Fuel/Propulsion System

    High pitched whine, sudden stall at hwy speed. The fuel light and service engine now light came on. The vehicle would not run and required a tow to the dealership. I was notified it would be a $5000+ repair and the hpfp failed requiring the entire fuel system to be replaced. *tr

    ODI 10544600

  • July 8, 2013 · 26,000 miles

    Fuel System, Diesel · Fuel/Propulsion System

    While driving on the freeway, the glow plug light began to flash and a "service engine now" indicator lit. At this time, the car entered limp mode and power was greatly reduced. I decided to drive straight to the dealer to drop it off. Over the next few minutes the car produced less and less power (a feeling akin to running out of gas, but there was still 1/2 tank of diesel in the car) until it died and would not…

    ODI 10523939

  • June 24, 2013 · 109,000 miles

    Fuel/Propulsion System

    Tl* the contact owns a 2011 volkswagen jetta sports. The contact stated that while driving approximately 70 mph, an unusual wire symbol warning icon illuminated on the instrument panel in addition to a reduction in engine power. After driving 30 additional miles, the engine stalled without warning. The vehicle failed to restart and was towed to an authorized dealer for diagnosis. The technician stated that the high…

    ODI 10524922

  • June 16, 2013 · 35,000 miles

    Fuel/Propulsion System

    Tl* the contact owns a 2011 volkswagen jetta wagon. The contact stated that while driving 75 mph, the coil light illuminated. The vehicle then stalled and the contact smelled fuel inside the vehicle. The contact pulled over and exited to inspect the vehicle. The contact then noticed a fuel leak on the ground and on the engine. The vehicle was towed to a dealer but was neither diagnosed nor repaired. The failure…

    ODI 10520416

  • June 11, 2013 · 41,900 miles

    Fuel/Propulsion System

    2011 volkswagen tdi jetta. Came to a three way light, the light changed, i hit the gas and the car died. I was in the turn lane at the bottom of a hill at a busy intersection. I tried several times to restart to no avail. No engine codes or error messages. Had the vehicle towed to the dealership where they found metal shavings in the fuel filter. Parts are being ordered and the fuel system is being replaced. Waiting…

    ODI 10519548

  • June 11, 2013 · 46,723 miles

    Fuel/Propulsion System

    While driving 65 mph the vehicle began to sputter. The glow plug coil light began to flash and the car stalled while on the interstate. Tried to move immediately to the shoulder almost causing an accident at high speed. Turned the key off and restarted the vehicle and the check engine light stayed on. Drove it back to the dealership under very reduced power. The dealer had just completed my 40,000 service only hours…

    ODI 10519365

  • March 27, 2013 · 70,000 miles

    Engine · Fuel/Propulsion System · Power Train

    While driving down the highway at 70 mph the engine lost power and coasted to a stop on the side of the highway with several lights on the dash flashing and it appears from research on the internet this is a common problem that the hpfp quits and the car will not accelerate. The motor is a diesel tdi. *tr

    ODI 10505000

  • March 21, 2013 · 20,000 miles

    Fuel/Propulsion System

    Tl* the contact owns a 2011 volkswagen jetta tdi. The contact stated that while driving 30 mph, the vehicle stalled and the check engine warning lamp illuminated. The vehicle was taken to the dealer. The technician diagnosed that the fuel pump exploded due to fuel contamination and as a result, the fuel pump needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The…

    ODI 10504994

  • March 16, 2013 · 33,000 miles

    Fuel/Propulsion System

    Tl* the contact owns a 2011 volkswagen jetta. The contact stated that while driving 70 mph and applying the brakes in an attempt to avoid another motorist, the vehicle stalled without warning. The vehicle was towed to a dealer for diagnosis. The contact was informed that the fuel injector line would need to be replaced. The manufacturer was notified but offered no assistance. The vehicle was not repaired. The…

    ODI 10503452

  • February 1, 2013 · 38,875 miles

    Engine · Fuel/Propulsion System · Unknown Or Other

    38,875 miles - total collapse of the fuel line due to an internal failure of the tank fuel pump (hpfp). Vw dealer inspected and found metal in the fuel system. Vw dealer tested the fuel in my tank and it showed clean diesel fuel with no contaminants. Vw paid dealer to replaced fuel system components & cleaned tank, unit in tank & hard lines. Adapted injectors,bleed fuel by stem and tested. I've retained records,…

    ODI 10766523