1. Volkswagen Jetta
  2. Problems
  3. 2011
  4. Fuel System, Gasoline

2011 Volkswagen Jetta Fuel System, Gasoline Problems

13
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

What owners report

  • fuel pump · 5 records
  • diesel fuel · 4 records

Mileage in stored records

BandRecords
1–30k mi11
100–150k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • December 19, 2011 · 11,000 miles

    Electrical System · Fuel System, Gasoline

    Attempted to start 2011 jetta tdi with 11000 miles after it had been sitting in a parking lot for 9 hours. Temperature 45f outside. Vehicle started perfectly and then died seconds later. Attempted to start vehicle again, but would not turn over. Had a lot of trouble getting it to start and when it did it was running very rough and then would die immediately. Finally able to start vehicle and keep it running after…

    ODI 10440578

  • December 8, 2011 · 13,185 miles

    Fuel System, Gasoline

    The car made loud knocking noises and stopped. The service advisor first said there was an ignition in the fuel pump, then 10 days later he said it was fuel pump failure. All diesel fuel i purchased for the car was purchased at pmm mobil, [redacted]., harbor city ca., 90710. I had just filled up with fuel 10 miles earlier and i was 1/2 block away from my home when the car failed, i could have been anywhere! The same…

    ODI 10447070

  • November 1, 2011 · 142,999 miles

    Fuel System, Gasoline

    Tl* the contact owns a 2011 volkswagen jetta. The contact stated while driving 65 mph the engine stalled without warning. The lights on the instrumental panel illuminated after the failure occurred. The vehicle was taken to the dealer who performed a diagnostic test that located the failure in the fuel system. The vehicle was repaired. The dealer replaced the fuel lines, pump, and the fuel tank. The contact stated…

    ODI 10435445

  • November 1, 2011 · 5,680 miles

    Fuel System, Gasoline

    Bought my jetta tdi new 4 months ago. Filled up with diesel on a monday morning and had driven approximately 70 miles before i had this problem. Was driving home tuesday (at 60mph) when suddenly lost acceleration and glow plug light started flashing. Was able to limp to a vw dealership about 1 mile back but car would not accelerate above 35mph. The next day the dealership gave the diagnosis of water in the diesel…

    ODI 10435227

  • October 31, 2011 · 14,299 miles

    Fuel System, Gasoline

    Tl* the contact owns a 2011 volkswagen jetta. The contact stated that while driving 55 mph, the vehicle stalled without warning. The vehicle was then towed to an authorized dealer. The dealer stated that the high pressure fuel pump failed. The dealer replaced the fuel tank, high pressure fuel pump, and the fuel lines. The stalling failure was corrected, but the vehicle no longer performed with the same fuel…

    ODI 10447235

  • September 20, 2011 · 25,400 miles

    Fuel System, Gasoline

    Driving down road when glow plug light, check engine light came on then car died and would not restart. Hpfp failure. Dealer claims contaminated fuel. I have receipts for every tank full. *tr

    ODI 10427041

  • September 14, 2011 · 19,525 miles

    Fuel System, Gasoline

    Loss of power when accelerating away from a stop sign on a large busy intersection. Weather conditions were light rain temp in the 70's. Continued to drive for several miles at slower speeds (about 40 mph). Noticed a dash warning light was also flashing, something about a glow plug. All gauges looked normal. Several days later notified the vw dealer of the of the condition the car was to get the 20,000 mile service.…

    ODI 10432257

  • September 9, 2011 · 17,000 miles

    Fuel System, Gasoline

    On 9/9/2011 while driving on ca 91 fwy, i started noticing abnormal drop in the fuel tank, by monitoring my dashboard, at the time i had half tank of fuel. I stopped the car on a safe location, and discovered a fuel leakage underneath the trunk. The fuel was completely drained, and i had to call for volkswagen road side assistance to tow the vehicle to the nearest dealer. The vehicle was towed to a volkswagen dealer…

    ODI 10425621

  • July 28, 2011 · 750 miles

    Fuel System, Gasoline

    In rush-hour traffic in boston the driver's foot was on the accelerator when the car stopped moving in the middle of the highway. Luckily, the ambulance and police arrived promptly and were able to get the car off the road. Then it was towed to the nearest vw dealership. The cars diagnosis was a fuel pump collapse. This was hard to believe seeing as we have only owned this brand-new car for one month.

    ODI 10417213

  • July 14, 2011

    Emission Control · Fuel System, Gasoline

    Letter to administrator from regarding a problem with his 2011 volkswagen jetta sel. *kb the consumer stated 13 days after purchasing the vehicle, the check engine light illuminated. The consumer took the vehicle back to the dealer, but the problem was not resolved. The consumer went to another vw who has been handling the problem ever since. The consumer stated he has been to the dealer four times in order to…

    ODI 10441838

  • July 11, 2011 · 4,180 miles

    Fuel System, Gasoline

    The second cylinder of the fuel injected diesel engine began to leak the diesel fuel injected. The undercarriage of the car and the right sided panels were covered with diesel fuel. The engine lost power and at slower speeds fuel began to pool under the car.

    ODI 10415908

  • April 5, 2011 · 5,074 miles

    Fuel System, Gasoline

    After exiting highway, i noticed smoke coming from under the hood. The engine temp. Was normal so i drove straight to my dealership. When i arrived i noticed a strong smell of diesel fuel. The dealer took the car immediately and investigated, they found a fuel leak caused by a pinhole in the fuel line at the #2 injector. They repaired the problem and returned the car the next day. Updated 2/8/12 *cn

    ODI 10396450

  • November 24, 2010 · 3,000 miles

    Fuel System, Gasoline

    1 recently purchased a (2011) vw jetta at "chapman volkswagen" in tucson, arizona.it seemed to run well the first day i drove it,but on the second day of purchase i made u-turn to proceed onto the highway and it mysteriously decelerated. I pulled the vehicle over as i was going onto the on-ramp and noticed that the low fuel light was lit. What stuck me as being most peculiar was that the regular fuel gauge was…

    ODI 10368180