1. Volkswagen Jetta
  2. Problems
  3. 2011
  4. Electrical System

2011 Volkswagen Jetta Electrical System Problems

142
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 142 stored complaint records:

  • 5 indicate a crash
  • 2 indicate injury
  • 3 indicate fire

What owners report

Mileage in stored records

BandRecords
60–100k mi40
30–60k mi38
1–30k mi29
100–150k mi14
150–400k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • July 15, 2018 · 106,036 miles

    Electrical System

    Multiple lights not working, including turn signal and brake, while driving on a city street. Determined that 30 amp fuse #f16 had failed and there appeared to be heat damage to the fuse box at the location of this fuse.

    ODI 11111875

  • July 2, 2018 · 44,000 miles

    Electrical System · Steering

    Key gets stuck in ignition and i cannot turn off the engine.

    ODI 11110690

  • June 19, 2018 · 110,000 miles

    Electrical System · Fuel/Propulsion System

    Takata recall. When starting the vehicle after seating for more than an hour, it takes an excess amount of cranking before the engine fires. 10 plus seconds. One its running it usually drives without issues until you get to 5/16-1/4 tank. While driving down the highway it starts to loose power. The car feels like it is going to shut off. It looses power, gains and loose power causing it to sputter and loose control.…

    ODI 11102969

  • March 15, 2018 · 101,000 miles

    Electrical System

    When shifting gears from park to any other gear after turning the car on,, the lights projecting which gear the car is currently in do not light up, and a wrench appears on the dashboard, but the indicator on the dashboard is also gone

    ODI 11115130

  • March 15, 2018 · 156,000 miles

    Electrical System · Visibility/Wiper

    Defective light switch that controls the headlights, daytime running light low beams and high beams. Daytime running light no longer work, low beams are so dim they are no longer effective.

    ODI 11079881

  • September 9, 2017

    Electrical System · Engine

    Nhtsa campaign #11v196000 my fuses blow, my driver window rolls down, but intermittently won't roll up. My engine cuts out for no reason, while in motion and stopped. Happens when slowing down, exiting off the freeway and coming to a stop in town. My epc, check engine , and light sensors come on and off and different times. 3 years ago i had my abs module replaced. But continue to have the same issues. Looking…

    ODI 11023386

  • September 2, 2017 · 83,000 miles

    Electrical System

    For about a week it has been getting harder to turn on and off my car, due to the key not wanting to turn in the ignition. Today, i went to park in a shopping area and i couldn't turn the key at all to shut the engine off. I called the dealership and left them a message and told them i'm on my way right now to bring my car in because i cannot shut my car off. My car has 83,000 miles on it and i do have an extended…

    ODI 11021245

  • September 1, 2017 · 55,000 miles

    Electrical System

    Tl* the contact owns a 2011 volkswagen jetta. While attempting to start the vehicle, the ignition switch would not turn and the driver was unable to start the engine. After wiggling the key inside the ignition switch,the key would turn and the engine was started. The vehicle was taken to mike haggerty volkswagen in oaklawn, ca where it was diagnosed that the ignition switch was faulty and needed to be replaced. The…

    ODI 11024682

  • August 30, 2017 · 80,000 miles

    Electrical System

    The key gets stuck in the ignition when attempting to turn off the engine; thus preventing the engine from being able to be turned off. I was lucky enough to be close to an auto repair shop, and they had to pull off a relay from the engine compartment. Upon replacing the relay, i was able to start the car so that i could drive home. Once i got home and once again attempted to shut the engine off, the key once again…

    ODI 11020684

  • August 12, 2017 · 62,000 miles

    Electrical System

    Once the car is started and engine is running, it has been difficult to turn the key off and stop the engine. On saturday it was impossible to turn the key to the off position and remove the key when we wished to park the vehicle. We had to stall the engine to make it stop running. There are multiple reports of this online in various vw forums for multiple model years. We were only able to get the key out by using…

    ODI 11014967

  • August 9, 2017 · 94,000 miles

    Electrical System

    Horn does not properly operate. Only works on occasion. This a huge safety issue that vw does not feal they are responsible for.

    ODI 11021008

  • August 6, 2017 · 84,000 miles

    Electrical System · Electronic Stability Control · Exterior Lighting

    Purchased 2011 vw jetta car recently for my daughter. It drove ok for a short while but then lost power while driving. First the radio turned off, then several lights turned on on the dash and the steering became hard. Finally the car turned off. I managed to pull off the freeway. After this, it would not start. We tested the battery but it was not the problem. Replaced the alternator but that also did not work. Now…

    ODI 11014225

  • July 20, 2017 · 100,000 miles

    Electrical System

    Takata recall. Key wont turn in ignition on or off in car was in park

    ODI 11006670

  • June 2, 2017 · 50,000 miles

    Air Bags · Electrical System · Steering

    Tl* the contact owns a 2011 volkswagen jetta. While the vehicle was parked on an incline, it rolled backwards. The contact stopped the vehicle with the emergency brake. There were no warning indicators illuminated. The contact also stated that the key fell out of the ignition when the vehicle was not in park or turned off. The contact received notification of nhtsa campaign number: 19v615000 (electrical system,…

    Crash reported · 1 injury

    ODI 11269252

  • May 17, 2017

    Electrical System

    My vehicle is keyless entry and most of the time the back passenger side door is faulty and does not unlock. The mechanism that unlocks the door only unlocks if the car is parked on a hill. This is a safety issue because the car automatically locks all doors when driving and if i were in an accident, i could not open the back passenger door from the outside. I have an infant daughter and i always have to load her in…

    ODI 10986197

  • March 15, 2017 · 100,000 miles

    Electrical System · Steering · Unknown Or Other

    Vehicle stationary, ignition locked/cylinder lock malfunction while car on, not able to turn car off. Wheel locked while car on. This occurred twice before.

    ODI 10992844

  • February 15, 2017 · 48,000 miles

    Electrical System · Horn

    Tl* the contact owns a 2011 volkswagen jetta. While driving, the horn was depressed but failed to respond. The vehicle was taken to an independent mechanic where it was diagnosed that the horn alarm failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 11v196000 (electrical system). The failure…

    ODI 10957765

  • August 21, 2016 · 130,000 miles

    Electrical System · Horn · Visibility/Wiper

    Tl* the contact owns a 2011 volkswagen jetta. While driving in the rain at approximately 30 mph, the windshield wipers and horn failed. The vehicle was not diagnosed nor repaired. The vin was not included in nhtsa campaign number: 11v196000 (electrical system). The manufacturer was made aware of the failure and referred the contact to nhtsa without filing a case number. The failure mileage was approximately 130,000.

    ODI 10897691

  • August 8, 2016 · 75,000 miles

    Electrical System · Engine · Steering

    My vehicle will cut off at random times while driving and steering locks up, also my alarm will make the sound to disarm the vehicle when driving i have to pull over shut down car and disarm it and start again. While at a stop light the vehicles rpm will raise and go down raise and go down until car just shuts off. I was pulling into my parking stall and car shut off and locked up i had to hit the brake and re start…

    ODI 10894753

  • July 24, 2016 · 102,300 miles

    Electrical System

    I got into my car after filling the fuel tank and the the car started fine, but the radio is suddenly gone blank. Radio does not work. The vehicle was stationary. The radio was working just fine prior to my stop for fuel.

    ODI 10888625

  • July 6, 2016 · 60,000 miles

    Electrical System

    The radio is completely dead. I have checked all applicable fuses, none of them are blown.

    ODI 10883163

  • July 5, 2016 · 75,000 miles

    Electrical System · Unknown Or Other

    My boyfriend and i drove to get dinner. On the way there my radio was fine we were singing and laughing. We get to the restaurant and i turn my car off and there were these little buzzing sounds, didn't think anything of it. It was a hot day cars make sounds. After diner getting in the car and getting ready to start driving i realize i can't play music! I always use the aux cord. At first i thought it was my phone…

    ODI 10885182

  • June 30, 2016 · 22,000 miles

    Air Bags · Electrical System

    At 22,591 miles, i discovered the driver airbag, audio controls, horn, other electronics on steering wheel failed because of faulty clock spring. There is a recall notice for multiple vw models including my model and year, but the dealer and vw corporate told me my vehicle's vin doesn't qualify for the recall. Here is the link to vw recall information regarding this issue: http://media.vw.com/release/1042/ this is…

    ODI 10895526

  • June 25, 2016

    Electrical System

    Vehicle driven earlier in the day without any issues. Later in the day, i was unable to turn the key while in ignition to turn on the vehicle. Towed it to nearby volkswagen dealer and diagnosis proved that ignition lock and cylinder have failed without any explanation of what could of caused it. Searched online and discovered that there are numerous owners of 2011 and up experiencing the same issue. Currently, my…

    ODI 10876919

  • June 14, 2016 · 210,000 miles

    Electrical System

    Tl* the contact owns a 2011 volkswagen jetta. While driving approximately 45 mph, the vehicle stalled without warning. The engine and battery warning indicators illuminated. The failure recurred numerous times. The vehicle was taken to wray automotive volkswagen (located at [redacted], columbia, sc 29210) where it was diagnosed, but the technician could not find a failure code. The vehicle was not repaired. The…

    ODI 11020402