1. Volkswagen Jetta
  2. Problems
  3. 2012
  4. Engine

2012 Volkswagen Jetta Engine Problems

69
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 69 stored complaint records:

  • 1 indicate a crash
  • 0 indicate injury
  • 2 indicate fire

What owners report

  • engine light · 9 records
  • failure mileage · 7 records
  • light came · 6 records
  • lost power · 5 records
  • turn engine · 4 records
  • gets stuck · 4 records

Mileage in stored records

BandRecords
1–30k mi23
30–60k mi22
60–100k mi14
150–400k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 20, 2016 · 45,000 miles

    Engine · Fuel/Propulsion System

    Tl* the contact owns a 2012 volkswagen jetta. While driving at an unknown speed, the vehicle stalled without warning. Jim ellis volkswagen ([redacted], atlanta, ga 30341) diagnosed that the fuel sensor failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic and the fuel sensor was replaced again; however, the failure recurred. The vehicle…

    ODI 11093935

  • August 11, 2016 · 63,000 miles

    Electrical System · Engine · Unknown Or Other

    Key stuck on the on position and not able to turn key, to turn car off.

    ODI 10895785

  • April 4, 2016

    Engine · Fuel/Propulsion System

    Had car in for new tires and after i left the mileage went from mid 40s to mid 30s, no engine service light, no partical filter light, returned to dealer and didn't offer to check it. 24,000 miles. Is this something to do with dieselgate?

    ODI 10859978

  • March 5, 2016 · 43,000 miles

    Engine · Power Train · Unknown Or Other

    The vehicles engine would rev by its self with the pedal stuck to the floor and the clutch would not disengage during this leaving the vehicle accelerating on its own.

    ODI 10852866

  • January 11, 2016 · 44,000 miles

    Engine

    I had two no start conditions due to a frozen inter cooler. This happened in january a week apart. This happened while the car was in the garage.

    ODI 10825697

  • January 1, 2016

    Electrical System · Engine · Steering

    Received verbal quotes to fix the issue with the key getting stock in the ignition with car running and was told it was not covered by vw and that it would cost close to 500.00 to fix and i chose to live with the issue...now i received a letter to get reimbursed for the cost when i did not have it fixed. Called to set up an appointment and the dealer told me the car is over 100,000 miles and i would have to pay for…

    ODI 11090976

  • December 29, 2015 · 55,000 miles

    Engine

    Tl* the contact owns a 2012 volkswagen jetta. While starting the vehicle, the contact noticed a burning odor emitting from inside the vehicle. The engine compartment caught fire. The fire department was able to extinguish the fire. A police report was not filed. The vehicle was towed to an auto body repair center, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure…

    Fire reported

    ODI 10816968

  • November 1, 2015 · 66,000 miles

    Electrical System · Engine · Power Train · Steering

    Tl* the contact owns a 2012 volkswagen jetta. While driving 20 mph, the vehicle accelerated forward in a jerking motion without warning. The vehicle was taken to the dealer to be serviced per a recall related to the failure; however, the failure recurred. Also, a howling sound emitted from the engine and the oil and check engine warning indicators illuminated. The vehicle was taken back to the dealer, but the…

    ODI 10914267

  • September 15, 2015 · 22,000 miles

    Engine · Steering · Unknown Or Other

    Engine runs rough, sputters and stalls randomly. When stalls, some lights flash and states service needed. Dealership didn't find any faults. If stalls on highway this can be life threatening. Steering wheel pulls hard to the left even with car properly aligned and tires air pressure reading accurately full. Just had car serviced again no faults found. Ignition issue with car not shutting off. 20 minutes after…

    ODI 10775482

  • August 23, 2015 · 44,500 miles

    Engine · Fuel/Propulsion System

    I have a 2012 jetta tdi that is now just out of bumper to bumper warranty, except the 10yr/120k coverage extended on the known poorly designed hpfp (investigated in nhtsa action pe10034). I do a fuel filter change early 15k from the last dealer change at 44500 miles... And i find metal particles in the fuel filter. This is not normal, and indication of wear, and source is almost certainly the hpfp cam and…

    ODI 10759334

  • August 3, 2015 · 62,740 miles

    Engine · Fuel/Propulsion System

    Car lost all power and would not restart.i was driving about 55mph on a rural road, thankfully there was not a lot of traffic at the time the car failed. The glow plug light started flashing as the engine was losing power. There was no warning that the car would fail like this. I was able to pull off the the road in neutral. I suspected a high pressure fuel pump failure since vw had just sent out a letter notifying…

    ODI 10747451

  • January 9, 2015 · 37,000 miles

    Engine

    Tried to start vehicle started once then stalled immediately. Tried a second and third time vehicle would just click. Let car sit 14 hours vehicle clicked once then started and ran rough with white smoke coming out of exhaust. Read up on hard starts and found out about intercooler freezing. Pulled tubing off and found approx. 2-3 oz of clear water and 4-5 oz of green sludge in the intercooler piping. Numerous…

    ODI 10672336

  • January 5, 2015 · 73,092 miles

    Engine

    Engine would not start after standing in cold weather x 10 days. Moisture from the intake air condensed & collected in the charge air cooler. This moisture then froze, and caused blockage of the intake air system. Tsb issued in june 2011, amended september 2011, re: this issue. Vw revised the charge air cooler design to avoid the formation of moisture and freezing in the boost system. Purportedly, 50,000 jettas…

    ODI 10671157

  • December 21, 2014 · 67,000 miles

    Electrical System · Engine

    Upon returning home on sunday 12/21 at 3 pm, smoke was coming from our garage. We opened the garage door to discovery my car on fire and a garage full of smoke. We called 911 and requested fire assistance. We then proceeded to extinguish the fire using 5 commercial size fire extinguishers. The fire department arrived and extinguished the flames and dragged the car from the garage. The car had not been driven for…

    Fire reported

    ODI 10670597

  • December 9, 2014 · 70,000 miles

    Engine

    This problem is diesel engine specific: -engine starts, then when pulling away, stalls immediately. -towed after multiple restart attempts failed dealer found water and sludge in intercooler, aka, intercooler icing. Car spent overnight in warm service bay while it thawed out. Vw has tsb for issue but i was told by the dealer that it doesn't fix it. Wow. *tr

    ODI 10664040

  • August 30, 2014 · 68,900 miles

    Engine

    While traveling at a constant speed between 10 and 15 mph the vehicle began to jerk harshly, and after about 2-3 seconds of jerking the engine shut off. The jerking has happened many times, and has been getting worse over the past 10,000 miles. The vehicle has stalled twice now, once at about 68,900 miles, and again at approximately 71,500 miles. The second incident happened more quickly and in a parking garage and…

    ODI 10648263

  • August 24, 2014 · 37,200 miles

    Engine · Fuel/Propulsion System

    With no prior indication, the engine glow plug light began flashing while driving on the highway. Within few minutes, the engine light came on and car started to loose power. Engine noise pitch changed, and was able to pull the car of the main freeway and barely made it to the dealership. As soon as we made it to the dealer parking lot, the engine cut off. Diagnostic of the car showed that the car suffered a…

    ODI 10629267

  • May 22, 2014 · 42,000 miles

    Engine · Vehicle Speed Control

    Accelerating up from a stop sign vehicle would not shift. Pushed on accelerator and vehicle lost all power and went into limp mode. Could have resulted in accident if i had been merging on a very busy highway. Had vehicle towed to dealership and they found a engine code but are unable to duplicate and want to return vehicle back to me without resolving defect. *tr

    ODI 10594818

  • May 18, 2014 · 7,600 miles

    Engine · Service Brakes · Vehicle Speed Control

    Midnight, driving back from a friends house. My 16 month old (or rather new) jetta se 2012, shakes up when i turn on ignition. I give it 2-3 seconds to calm down. It doesn't. Instead, the epc light goes on. Then the check engine light. Hmm... Weird. Those weren't on like 2 hours back, or ever infact. Being the smart techie that i am, i try the highly technical solution to any problem that i don't quite understand -…

    ODI 10592899

  • April 30, 2014 · 46,206 miles

    Engine · Equipment Adaptive/Mobility · Steering

    On the afternoon of april 30th, 2014 while the vehicle was ideal at a stop light the vehicles power steering and a/c gave out. After inspecting the engine, it was determined the belt tensoner broke due to a faulty bolt that should've secured this part. This incident happen 6 days after taking it to a local authorized volkswagen service dealership . As a consumer and driver i feel a formal safety investigation must…

    ODI 10586902

  • April 18, 2014 · 9,058 miles

    Engine · Fuel System, Diesel

    I went on a road trip prior to this visit, and had a scary issue with my car where it hesitated several times while driving, it was hesitating like it was out of gas but i just filled it up with of course the recommended gas which is diesel. After a couple of minutes it stopped, which i found to be unusual cause its to new to be doing this. Then i started to hear and notice that unusual noise coming from the front…

    ODI 10586345

  • March 20, 2014 · 11,000 miles

    Engine · Fuel System, Gasoline · Power Train

    When starting from a full stop in drive mode "d" i pressed the accelerator and the car responded with almost zero power to accelerate. It just rolled forward as though i wasn't pressing the accelerator at all moving 1 to 2 mph. After 5 seconds of pressing the accelerator and the rpm climbing slowly, it would achieve normal driving power. Even at speeds of 20-30mph the initial response upon hitting the accelerator…

    ODI 10574144

  • March 10, 2014 · 27,000 miles

    Engine · Power Train

    The vehicle tends to stutter, lurch, or hesitate at low speeds. This has caused several dangerous situations when attempting to accelerate into another lane or onto the road from a driveway. The dealer has informed me that this is normal behavior for thedsg transmission and there is no fix. An internet search shows that many other drivers have experienced this problem. I cannot believe that this is "normal"…

    ODI 10640428

  • January 8, 2014 · 55,600 miles

    Engine

    My jetta diesel engine was hydro-locked due to water being pulled into the engine from the intercooler. Volkswagen has a tsb (technical service bulletin) published for this exact problem (frozen intercooler) - yet is only implementing or offering this tsb to customers on an as needed basis. In many cases - this is way too late. This is a known problem at volkswagen -- and by not offering this tsb to all vw customers…

    ODI 10563647

  • December 31, 2013 · 10,000 miles

    Electrical System · Engine

    Tl* the contact owns a 2012 volkswagen jetta. While driving 70 mph, the vehicle stalled without warning. The contact was able to successfully move the vehicle off the highway by shifting into neutral. The dealer was unable to duplicate or diagnose the failure. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 10,000.

    ODI 10626309