2012 Volkswagen Jetta Steering Problems
- 34
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 34 stored complaint records:
- 5 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- steering column · 9 records
- gets stuck · 8 records
- steering wheel · 7 records
- stuck ignition · 7 records
- column lock · 6 records
- ignition switch · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 10 |
| 1–30k mi | 7 |
| 60–100k mi | 6 |
| 100–150k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Key doesn't come out of ignition when turning the engine off
ODI 11252335
Steering · Unknown Or Other
Key gets stuck in the on position. Have to wiggle steering wheel and key to turn off
ODI 11210145
Steering
I was having troubles turning my car off in december 2015. The key was stuck in the on position and no matter what i did, i couldn't remove it. Called the dealership, and was told to bring my car in immediately. They replaced the steering column lock housing. Everything was going great. I spent over $700 between parts and labor, but my car was fixed. Fast forward to april of 2018, i receive a letter from volkswagen…
ODI 11094006
Steering
Well recall u have doesn't cover my car cause it's over 100k so thts rude and wr9ng it's been happening a while ago p but your recall 8 just got over 800 to fix it i think this should be taki g care of regarless cause i will not suggest anyone to yr cars u made it crappy and my keys gonna be jacked up too and wht i should pay for tht too my key gets stuck i waited for recall so i should pay 800 cause its over 100k…
ODI 11102568
Steering
A while ago i felt a little difficult to get the key out at parking but usually pushed it harder in and turned the key would be out. Last year the guy working on safety check called me for emergency because he couldn't get my car turned off, he's scared to break my key. This year costco tire center called me for emergency while changing tires because of the key stuck issue. I told them to try few more times with…
ODI 11091995
Steering
Ignition switch won't turn off while the car is running
ODI 11040779
Steering
The steering wheel often locks and the key gets stuck in the ignition. Sometimes i have to drive around a bit and try parking and taking the key out again. Often the wheels have to be straight to ease the process.
ODI 11161317
Electrical System · Steering
Key gets stuck in ignition when turning off the engine
ODI 11016283
Electrical System · Steering
Key gets stuck in ignition and i cannot turn off the engine
ODI 11012448
Electrical System · Steering
Key gets stuck in ignition and i cannot turn off the engine.
ODI 11005987
Steering · Unknown Or Other
Steering column lock housing is defective and causes the key to become stuck in the ignition when the vehicle is parked
ODI 11103567
Steering
Key gets stuck in ignition when turning on/off the engine.
ODI 10990687
Engine · Steering · Unknown Or Other
I am unable to turn off the engine when i stop. The keys are stuck in the enigen and the car not turn off. Really heart breaking because i like volkswagen but i think this will be my last.
ODI 11196107
Engine · Service Brakes · Steering
While driving at any unknown moment the car will start to misfire in 1 or more cylinders (seems like usually when there is moisture in the air) but you still never know when it will happen. This causes the vehicle to suddenly go into engine power control and will sometimes cut off the steering and brakes. I've gotten caught in the middle of an intersection with no brakes and no steering. I had to use my parking…
ODI 10958614
Steering
Power steering fluid leaking so badly that fluid must be added before driving car.
ODI 10953946
Air Bags · Electronic Stability Control · Steering
Takata recall, abs brake lite on in the dash. Received recall notice on steering column lock housing
Crash reported · 1 injury
ODI 11091248
Steering
No warning or drips in the driveway. Steering rack needed to be replaced. While driving, started making noise when turning. Took to the dealer that night. Required steering rack replacement. No power steering fluid was found. See attached.
ODI 10915885
Steering
Key gets stuck in ignition when turning off the off the engine. (it was stationary i.e. In park)
Crash reported
ODI 10906843
Steering
Steering column lock housing - key difficult to remove or stuck in the steering column lock hosing when the vehicle is parked
ODI 11090990
Steering
Tl* the contact owned a 2012 volkswagen jetta. While driving 70 mph, the vehicle failed to remain in position and the rear of the vehicle moved to the opposite position when the steering wheel was turned. The contact veered to the left and the steering wheel seized. As a result, the contact crashed into a concrete divider. The air bags deployed. The contact sustained neck and shoulder injuries that required medical…
Crash reported · 1 injury
ODI 10850384
Electrical System · Engine · Steering
Received verbal quotes to fix the issue with the key getting stock in the ignition with car running and was told it was not covered by vw and that it would cost close to 500.00 to fix and i chose to live with the issue...now i received a letter to get reimbursed for the cost when i did not have it fixed. Called to set up an appointment and the dealer told me the car is over 100,000 miles and i would have to pay for…
ODI 11090976
Electrical System · Engine · Power Train · Steering
Tl* the contact owns a 2012 volkswagen jetta. While driving 20 mph, the vehicle accelerated forward in a jerking motion without warning. The vehicle was taken to the dealer to be serviced per a recall related to the failure; however, the failure recurred. Also, a howling sound emitted from the engine and the oil and check engine warning indicators illuminated. The vehicle was taken back to the dealer, but the…
ODI 10914267
Engine · Steering · Unknown Or Other
Engine runs rough, sputters and stalls randomly. When stalls, some lights flash and states service needed. Dealership didn't find any faults. If stalls on highway this can be life threatening. Steering wheel pulls hard to the left even with car properly aligned and tires air pressure reading accurately full. Just had car serviced again no faults found. Ignition issue with car not shutting off. 20 minutes after…
ODI 10775482
Electrical System · Steering
I took my jetta to get an oil change and the mechanic went to move my car in the bay and could not get it turned off. I had to have it moved to a volkswagen dealer to what i thought was a faulty ignition and volkswagen said a bad steering lock. *tr
ODI 10649315
Air Bags · Steering
The clock spring in the steering wheel failed. Also referred to as the steering column electronic control module. The failure illuminated the airbag warning light and all the steering wheel switches and horn stopped working. It was just over the 50,000 mi warranty so dealer would not repair. *tr
ODI 10607240