1. Volkswagen Jetta
  2. Problems
  3. 2012
  4. Electrical System

2012 Volkswagen Jetta Electrical System Problems

106
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 106 stored complaint records:

  • 5 indicate a crash
  • 0 indicate injury
  • 3 indicate fire

What owners report

Mileage in stored records

BandRecords
30–60k mi35
60–100k mi31
1–30k mi19
100–150k mi7

Complaint records

Owner-submitted complaint content, presented as stored.

  • July 17, 2017 · 50 miles

    Electrical System · Steering

    Key gets stuck in ignition and i cannot turn off the engine.

    ODI 11005987

  • July 8, 2017 · 141,000 miles

    Electrical System

    Key stuck in ignition, unable to turn off engine only by releasing the clutch in first gear. Problem happens all the time but i have been able wiggle it out, however now its stuck for sure!

    ODI 11003895

  • July 6, 2017 · 23,436 miles

    Electrical System

    The vehicle was stationary on an incline suburban city street. The key was unable to be removed from the ignition after driving and placing gear in the park position. I was able to remove it after i put the vehicle in the neutral gear position. However, this presented a hazard and caused an accident as the vehicle rolled backward and side swiped a stationary vehicle. This has happened several times.

    Crash reported

    ODI 11283166

  • July 1, 2017 · 55,000 miles

    Electrical System

    Ignition locks up preventing key from being released or engine turning off. After inspection vw can find no fault by driver, but not covered under warranty. Required ignition parts replacement.

    ODI 11003579

  • June 16, 2017 · 70,000 miles

    Electrical System

    Key stuck in on or off position - can't turn car off. Can't turn it on. Please look at the complaints under unknown/other - there are 38 other complaints about the key getting stuck in the ignition in either the on or off position. People don't realize it falls under electrical. I can't turn my car on half the time and can't turn it off other times. The key is just stuck in the ignition switch and nothing i do will…

    ODI 10995678

  • June 13, 2017 · 51,500 miles

    Electrical System

    Key gets stuck in ignition when turning off the engine.

    ODI 10994996

  • May 26, 2017 · 21,728 miles

    Electrical System · Engine · Unknown Or Other

    Key gets stuck in ignition and i cannot turn off engine. This has been happening for weeks. When it first started it was only once and awhile but now every time i park my car it takes me twenty or more minutes to try and get my keys out and turn off engine.

    ODI 11004640

  • May 21, 2017 · 54,000 miles

    Electrical System

    Key gets stuck in ignition when turning off the engine. I had the ignition cylinder replaced by the the dealer two years ago and recently i've been experiencing the same problem all over again. This will be my 3rd ignition cylinder for the past 6 years if i get this fixed by the dealer.

    ODI 10991147

  • May 1, 2017 · 62,000 miles

    Electrical System

    Key gets stuck in ignition and cannot be removed. Vehicle is in park. Steering wheel is not locked at this point. Engine can be turned off, but key cannot be removed. Volkswagen has replaced ignition lock cylinder but problem reappears.

    ODI 11048479

  • April 1, 2017 · 60,000 miles

    Electrical System

    Vehicle will not turn off. Key gets stuck in ignition switch and you cannot turn off vehicle or remove key. Dealer says this is common and once it starts happening, you cannot turn off the engine routinely. To finally turn it off, you have to use tremendous force and if that doesn't work, drive the vehicle around for a bit and then try again.

    ODI 10995760

  • March 16, 2017 · 50,000 miles

    Electrical System

    The key for my jetta will not come out of the ignition. This is a recurring problem in many volkswagens and presents a safety risk if i am not able to turn off my car. This happens every single time i try to turn off my car.

    ODI 10966248

  • February 11, 2017 · 91,158 miles

    Electrical System

    I was neither able to turn off my car, nor to remove the key from the ignition. With the key in the ignition, it is not possible to lock the car from the outside. Leaving an unlocked, running car just to be able to procure the spare key in the hopes that the car could at least be locked by utilizing the second key are significant safety risks. Furthermore, this incident happened late on a weekend night, nowhere near…

    ODI 10957114

  • December 27, 2016 · 35,000 miles

    Electrical System · Horn

    Tl* the contact owns a 2012 volkswagen jetta. The contact stated that while driving at various speeds, the horn failed to function. The contact stated that the horn functioned intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 35,000.

    ODI 10937697

  • December 8, 2016 · 105,000 miles

    Electrical System · Unknown Or Other

    When parked and trying to shut vehicle off, the car will not shut off and the key will not come out of the ignition.

    ODI 10933807

  • December 8, 2016 · 71,000 miles

    Electrical System · Unknown Or Other

    Key sticks in the ignition, will not disengage to turn the car off. This seems to be a issue that i am finding. I tried parking in a flat surface, in the driveway and no luck. This started a month ago with sticking, but the last few days have been worse. Shifting does not help the problem.

    ODI 10933805

  • October 28, 2016 · 90,000 miles

    Electrical System · Horn

    Tl* the contact owns a 2012 volkswagen jetta. When the horn was activated, it failed to operate without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

    ODI 10919895

  • October 17, 2016 · 80,000 miles

    Electrical System

    On several occasions the key is stuck in the on position and i have difficulty turning off the engine. This obviously occurs when stationary since i am turning the vehicle off.

    ODI 10916551

  • October 14, 2016 · 51,000 miles

    Electrical System · Exterior Lighting · Visibility/Wiper

    Purchased 2012 vw jetta new at local vw dealership. Currently has approx 51,000 miles on it. At around 29,000 miles ignition switch would not shut off while i was shopping-took to dealershipi and was told it was fixed- had just stuck. Less than a month later same thing happened. Dealership had the car for weeks-(this time they did provide loaner car). Most recent- prior to ignition problem currently occurring i had…

    ODI 10916231

  • October 12, 2016

    Electrical System

    Key binds in ignition when turning vehicle off. This had been an ongoing issue. Key needs to be jiggled to turn ignition switch back to get key out. At times it takes a few seconds to remove key, which is not good in case car needs to be turned off and exited quickly.

    ODI 10916034

  • October 6, 2016 · 93,000 miles

    Electrical System

    Key gets stuck in ignition when turning off the engine. The key will not go into the back (off) position, so the car remains running. This is apparently a known problem according to the dealership, so it should be a covered repair under a recall. This is not an inexpensive fix.

    ODI 10914259

  • October 1, 2016 · 35,552 miles

    Electrical System

    Key gets stuck in ignition when turning off the engine.

    ODI 10910932

  • September 23, 2016 · 45,000 miles

    Electrical System

    Key gets stuck in ignition when turning off the engine. Key will not turn off engine and key can not be removed. This occurs when the car is parked and i try to turn off the engine.

    ODI 10909387

  • September 16, 2016

    Electrical System

    Key gets stuck in ignition when turning off the engine.

    ODI 10907334

  • August 26, 2016 · 112,103 miles

    Electrical System

    Car wont start after you shut it off. Replaced the battery twice and the alternator three times in three days. No charge from the alternator to the battery. Had it tested the battery is good but still showing a bad alternator. Replaced all the fuses as well. Diagnostic is telling us nothing except the alternator isn't charging the battery. Car has been sitting for two weeks because i'm tired of paying people to look…

    ODI 10905664

  • August 25, 2016

    Electrical System

    Key got stuck in the ignition with motor running. Could not turn to "off" position. Although i could kill the motor by releasing the clutch (manual transmission), i still could not turn the key off and, therefore, would have to just let the battery die after many hours of sitting there with the key on. I could not leave the vehicle unattended as anyone could have gotten in, started it right up, and left with it. Did…

    ODI 10898643