2010 Volkswagen Jetta Air Bags Problems
- 26
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 26 stored complaint records:
- 10 indicate a crash
- 5 indicate injury
- 0 indicate fire
What owners report
- steering wheel · 5 records
- airbag light · 4 records
- clock spring · 4 records
- failure mileage · 4 records
- police report · 4 records
- report filed · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 8 |
| 60–100k mi | 8 |
| 100–150k mi | 4 |
| 1–30k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags · Fuel/Propulsion System · Seat Belts
I was driving on the expressway when a car on the shoulder pulled out without seeing me. I went to honk my horn and it didn't work. I luckily swerved into the next lane without hitting the car in the next lane. I found out it's not just my horn but the cock spring needs replacing. Nothing on my steering wheel works now and my airbag warning light stays on.
ODI 11151722
Air Bags · Steering
We purchased this car two days ago for our 18 yo daughter and i did not notice the airbag light on. It was when she pulled into the driveway and tried to honk the horn that our attention was drawn to the light. It is at the dealer today having the clock spring repaired and costing $450.00. As i began to research the problem, i became aware that in 2015 vw had a recall on the clock spring of the cc and passat. I…
ODI 11118568
Air Bags
Tl* the contact owns a 2010 volkswagen jetta. The contact stated that the air bag warning indicator inadvertently illuminated. The vehicle was taken to an independent mechanic who diagnosed that the clock spring needed to be replaced. The vehicle was not repaired. The contact called volkswagen of palm springs (67909 e palm canyon dr, cathedral city, ca 92234 [redacted]) and was informed that a recall was not…
ODI 11024647
Air Bags · Electrical System · Service Brakes
Tl* the contact owns a 2010 volkswagen jetta. The contact stated that the vehicle failed to start and the air bag and brake indicators illuminated. The vehicle was not taken to a dealer or diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 15,800.
ODI 10992504
Air Bags
Tl* the contact owned a 2010 volkswagen jetta. While the contact's son was driving 10 mph, he crashed into another vehicle. The air bag warning indicator illuminated, but they did not deploy. A police report was filed and there were no injuries. The vehicle was towed to the body shop at an independent dealer and deemed destroyed. The manufacturer was made aware of the failure. The failure mileage was 44,000.
Crash reported
ODI 10981273
Air Bags · Body
Takata recall i was driving on scott street, when another driver ran the red light on the intersection and hit my car on the passenger side towards the back passenger door, and the airbag didn't deploy. I informed vw, they did a diagnostic text on my car and their findings was that the airbag did what it was supposed to do. I didn't take it any further.
Crash reported · 1 injury
ODI 10854064
Air Bags
During a trip, the air bag light came on and airbag service message was displayed when i restarted my car after filling up the gas tank. When i brought it to the dealer, they found the code for faulty n9s - airbag exceeded. As i understood it, i had no airbag protection during the time it took to get this fixed. Vw corporate refused to pay for any of this repair, which cost me $913.58 to replace the airbag in the…
ODI 10823204
Air Bags
Tl* the contact owned a 2010 volkswagen jetta. The contact stated that while driving at approximately 55 mph, another vehicle abruptly stopped in front of the vehicle. The brake pedal was depressed but failed respond on the wet road. As a result, the contact crashed into the vehicle. The air bag failed to deploy. The contact sustained back injuries that required medical attention. A police report was filed. The…
Crash reported · 1 injury
ODI 10818098
Air Bags
Airbag warning light came on. Diagnosed by vw as a problem with the "steering wheel clock spring". Although press release included recall information for this part and problem, on this make and model, vw declined to include my vehicle in its recall. Since this vehicle was purchased for my 17 year old new driver and safety, i had no choice but to pay over $360 to replace the defective airbag part. Vw said they would…
ODI 10787804
Air Bags
Tl* the contact owned a 2010 volkswagen jetta. While driving 50 mph, the contact crashed into a tree and the air bags did not deploy. A police report was filed and no injuries were reported. The vehicle was towed to the dealer where it was deemed destroyed. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000. ..updated 10/28/15 *bf updated 12/10/15.*jb
Crash reported
ODI 10779754
Air Bags · Electrical System
The day i received the email from the nhtsa for the clock springs failing on my make and model of vehicle my airbag light came on. At first i didn't think anything of it and then i lost my horn and radio controls on my steering wheel. Since i had just read the investigation that is been initiated i knew that is what it was. It is the only part that powers the steering wheel. The campaign number for that is…
ODI 10766920
Air Bags
Starting in may 2015 we began to notice that the passenger airbag light would not always seem to work correctly when my son sat there. I just figured it to be a problem with the light in the dash. My son weighing in the 60 pound range, i knew it should not of been on when he was there. Sometimes it said off sometimes it did not. I always felt this was an indicator light issue not thinking a car this new with such…
ODI 10763767
Air Bags
Airbag light is illuminated. Vw service department notes the airbag spiral spring needs to be replaced costing ~$600. It would seem to be a safety issue and should be replaced by vw. *tr
ODI 10712373
Air Bags
At approximately 1:30pm on july 14, 2014 my mom was driving south bound on highway 99. She slowed down due to highway construction and to merge onto highway 58 east when she was struck from behind by a pick up truck. She then struck the vehicle in front of her. The airbags in the vehicle did not deploy. *tr
ODI 10611382
Air Bags
Turned vehicle on, air bag warning light came on and won't go off. Taken to vw dealer and they said something about a module that would have to be repaired and they're not responsible for that. No accident has occurred that would cause the airbag to deploy or cause the light to go on. It certainly is an issue that vw should repair. Car only has a little over 40,000 miles. *tr
ODI 10586401
Air Bags
The airbag stopped functioning without any reason. The car was being started when the airbag error indicator came on and stated airbags are not functional. Vw says that this is not included in the safety warranty, which does not make any sense since its clearly a safety issue and should not be failing especially when the car is only 3 years old and has only 65,000 miles. *tr
ODI 10542770
Air Bags
I was driving on the interstate (i77southbound) and all of a sudden the vehicle in front of me started slamming on their brakes. Instantly i hit my brakes and stopped safely without hitting that vehicle. Literally 2 or 3 seconds later, a car rear ends me at speed of approximately 65-70 mph while i was stopped. After that car hit me at that rate of speed, it caused me to collide into the car in front of me. I didn't…
Crash reported
ODI 10524165
Air Bags
Tl* the contact owns a 2010 volkswagen jetta. The contact stated that while driving 3 mph, another vehicle traveling 40 mph crashed into the front passenger side of the contact's vehicle. The contact's vehicle spun uncontrollably and was turned around where the second vehicle crashed into the contact's vehicle again on the front driver side door. The air bags failed to deploy. The vehicle was destroyed. The failure…
Crash reported
ODI 10475595
Air Bags · Electrical System · Structure
The seal between the connectors and the drain hose for the sunroof drains leak (three of four connectors), allowing water to run down the both driver and passenger side a-pillars. This resulted in the airbag and its associated mounts/wiring and harness getting soaked. The water continued down the a pillars to collect in the front wheel wells. The path of the water was over/through the drivers side interior…
ODI 10477473
Air Bags
Tl* the contact owns a 2010 volkswagen jetta. The contact stated that a vehicle crashed into the rear of his vehicle, causing him to be pushed into a preceding vehicle. The air bags did not deploy. The contact sustained injuries to the head, neck and back. The vehicle was destroyed and towed to a salvage lot. The contact believed that the air bags should have deployed due to the severity of the impact. The failure…
Crash reported · 1 injury
ODI 10448217
Air Bags
Car was driven daily and air bag error indicator came on and has stayed on. Vw not willing to fix issue at all. *tr
ODI 10450398
Air Bags
AIRBAG ERROR LIGHT. *TR
ODI 10420854
Air Bags · Seat Belts
Tl* the contact owns a 2010 volkswagen jetta. The contact was driving 50 mph when he was involved in a three vehicle crash. The contact crashed into the rear of one vehicle and another vehicle crashed into the rear of the contact's vehicle. The air bags did not deploy and the seat belts failed to restrain the contact. The contact was thrown into the steering wheel and sustained injuries to the head and chest. The…
Crash reported · 1 injury
ODI 10429436
Air Bags
Tl*the contact owns a 2010 volkswagen jetta. The contact stated that while driving approximately 30 mph, the driver crashed into another vehicle. The air bags did not deploy. There were no warning lights on the instrument panel prior to the crash. The driver sustained minor injuries. A police report was filed. The vehicle was towed to an independent garage and they are waiting an investigation upon approval. The…
Crash reported · 1 injury
ODI 10378014
Air Bags · Electrical System · Vehicle Speed Control
While parking a jetta 2010, the car was almost stopped then rapidly accelerated. Brake was on, but the car accelerated extremely fast, could not stop the vehicle. The vehicle slammed into a brick wall. The airbags did not deploy. *tr
Crash reported
ODI 10362119