1. Volkswagen Jetta
  2. Problems
  3. 2004
  4. Seats

2004 Volkswagen Jetta Seats Problems

14
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 14 stored complaint records:

  • 0 indicate a crash
  • 2 indicate injury
  • 9 indicate fire

What owners report

  • seat heater · 9 records
  • heated seat · 6 records
  • caught fire · 4 records

Mileage in stored records

BandRecords
60–100k mi5
100–150k mi4
150–400k mi3
30–60k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 18, 2018 · 163,000 miles

    Seats

    Seats are getting excessively hot and starting to burn through the vision and fabric. Smoke in compartment.

    ODI 11130394

  • March 27, 2018 · 91,000 miles

    Seats

    I turned on the driver side seat heater and it caught fire burning a hole in the seat and burning me. I was driving at the time in the city. I pored water all over me and the seat and turned the heater off.

    Fire reported · 1 injury

    ODI 11081853

  • September 29, 2016

    Seats

    My clothe seats caught on fire today while driving it for only 25 minutes the seat warmer was only set on number 2. I was so retried and panicked but managed to pull over to the side of the road and hit it with my hand until it went out. It did burn my hand. My vehicle was in motion then i stopped. It was in a city street filled with cars and construction workers.

    Fire reported

    ODI 10910705

  • December 15, 2014 · 180,000 miles

    Electrical System · Seats

    Tl* the contact owns a 2004 volkswagen jetta. While driving approximately 50 mph, there was smoke coming from the heated seats on the front passenger side the contact stated that there was a hole burned into the front passenger seat. The vehicle was not diagnosed or repaired . The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000. Updated 05/31/17*lj updated 06/02/2017*js

    Fire reported

    ODI 10679573

  • February 13, 2014 · 130,000 miles

    Seats

    The car ran into a big puddle of water and the engine stall. When trying to restart the car the car it started with severe hesitation in engine. Tried stepping on gas to keep engine going the exhaust got real loud and the smoke started filling up the cabin. Stepped out of car to find that the car caught on fire. The flames can be seen on under side of the car, in the middle section right under the armrest area…

    Fire reported

    ODI 10564592

  • February 7, 2014 · 199,000 miles

    Seats

    Setting: -4f, 5:45am driving to work, seat heater on. I was driving to work and had noticed a particularly hat spot on my lower right back when the seat heater was set to 5, on the 1-5 dial. I turned down my seat heater during the drive to 1, when i got to work in the parking lot and leaned forward i got the intense smell of burning. I turned around to find a 5-6 inch long section on the lower right than side of the…

    ODI 10563332

  • January 6, 2012 · 84,000 miles

    Seats

    While driving home on friday january 6 at around 230pm, my vw jetta wagon's driver's side seat heater, set on "4," overheated and ignited the seat material, which burned through and began to burn my pants. Smoke began to fill the cabin; luckily i was only a few blocks away from home. When the smoke began, i smelled a plastic burning smell, and veered sharply off the road, thinking the car might burn. I shut off the…

    Fire reported

    ODI 10443182

  • January 3, 2012 · 131,000 miles

    Seats

    In april of 2005 vw initiated customer satisfaction campaign to address issues caused by overheating seat heaters. The vehicle was examined on june 24th 2006 by cook volkswagen in fallston maryland, and parts for repair were ordered (invoice [xxx]). On july 8th 2006 the car was returned to have the service performed. The invoice (268548) states: recalls completed, vv1 checked seat heater ' no repairs required. On…

    Fire reported

    ODI 10443777

  • September 21, 2011 · 90,000 miles

    Seats · Structure · Sun/Moon Roof Assembly

    Last year i was driving home from school one night it was cold out so i turned on my heated seat. My seat started to get very hot in an isolated area so i turned it remembering the recall i received in the mail. The recall stated that the heating element in the seat could be faulty and the seat could catch fire. I called my dealership and they expressed to me that the recall was expired! What how could some thing…

    Fire reported

    ODI 10475788

  • February 5, 2011 · 150,000 miles

    Seats

    Tl*the contact owns a 2004 volkswagen jetta gls (na). The contact stated that while driving 25 mph, the driver side heated seat caught fire. The contact turned the seat warmer off. The vehicle was taken to a repair shop but there were no codes produced for the failure. The contact called the manufacturer who advised her to take the vehicle to the dealer for inspection and took a complaint. The vehicle was not…

    Fire reported

    ODI 10381330

  • January 25, 2011 · 51,000 miles

    Seats

    The driver's side heated seat in our 2004 vw jetta tdi became extremely hot near the driver's right thigh and there was a electrical burning smell in the car. My wife, who was driving at the time, had a minor surface burn as a result. Fortunately, she was wearing jeans, which prevented it from being worse. *tr

    1 injury

    ODI 10381193

  • January 1, 2011 · 65,000 miles

    Seats

    Noticed drivers heated seat was very hot on left thigh. Yesterday i smelled smoke, and put my hand under my leg. Burned hand. Turned off heated seat and pulled over. Noticed a burn on fabric. *tr

    ODI 10373755

  • November 27, 2010 · 120,000 miles

    Seats

    Heated seat burned. Electrical burning smell and extreme hot spot on upper right thigh. *tr

    ODI 10371789

  • December 16, 2008 · 61,000 miles

    Seats

    I smelled a burning or foul-smelling chemical odor after driving for 01 minute and noticed that my seat was so hot that it burned my hand when i touched it. I then smelled smoke and i immediately switched off the driver side seat heater. After stopping, i noticed that the seat appeared burned in a roughly circular patch that looked similar to a cigarette burn. The foul odor has persisted even with the seat heater…

    Fire reported

    ODI 10252148