2002 Volkswagen Jetta Seats Problems
- 16
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 16 stored complaint records:
- 0 indicate a crash
- 3 indicate injury
- 8 indicate fire
What owners report
- heated seat · 5 records
- burned through · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 7 |
| 60–100k mi | 3 |
| 150–400k mi | 3 |
| 30–60k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags · Seats
While driving our jetta at approximately 30 mph the drivers side curtain airbag and side seat airbag spontaneously deployed. There was no impact. There was no pothole. It was the only car on the road. Going straight.
ODI 10780504
Seats
Tl* the contact owns a 2002 volkswagen jetta. While driving 60 mph, smoke started to emit from the front passenger seat. The front passenger was not injured. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was not available. The approximate failure mileage was 217,000.
Fire reported
ODI 10694574
Seats
While driving with seat heater on seat burned thru foam and seat cover also burned pants leg and wife's finger trying to put out the embers. *tr
2 injuries
ODI 10551770
Seats
Turned the drivers side heated seat warmer on to 2. Range being 0-5. I smelled smoke and turned it off after only 10-15min of being on. I noticed when i got out of the car, that i had a huge quarter size hole in my seat and my down coat was burned through in 2 large spots. This is unsafe. It could have been a huge fire if i had not turned off the warmer as soon as i smelled something burning. *tr
ODI 10493823
Seats
Both front seat heaters on any setting arc and have burned multiple holes on the outer lower seat upholstery. *tr
ODI 10576291
Seats
Tl* the contact owns a 2002 volkswagen jetta. The contact stated that the driver's side heated seat overheated and burned through the seat, causing burns to the contact's legs. The contact stated that the failure had been experienced before, but was never so sever that it caused injuries. The vehicle was not taken to the dealer. The vin was not available. The failure and the current mileages were 70,000.
Fire reported · 1 injury
ODI 10489223
Seats
Tl* the contact owns a 2002 volkswagen jetta. The contact stated that while driving 25 mph, the heated seat warmer burned through the seat and the pants of the contact. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 125,000.
Fire reported
ODI 10448848
Electrical System · Seats
While driving home at night, my son and i smelled smoke. We exited the vehicle, checked under the hood, but found nothing. We continued home and parked in the garage. Still smelling smoke, we re-inspected the vehicle, but were unable to determine an origin or any visible evidence. Both seat heaters were on during the drive home, but the seats showed no visual signs of damage after parking. Next morning we opened the…
Fire reported
ODI 10440242
Seats
I turned on my seat warmer on the driver side and after a while a burnt smell was notice. I could not find the origin until i went to a store and tried to paid. I took my wallet out and it was stuck to my pants. The wallet had the mysterious smell. I went back to the car and the seat had a big burnt hole on the leather seat. If i had not had my coat and wallet on the left side i could have been electrocuted or…
Fire reported
ODI 10313579
Seats
Passenger leather seat caught fire while heated seat was on. Burned a hole in the seat and electrical smoke was pluming out of the hole. This has only occurred once because it has not been used since. The failure has not been corrected. *tr
Fire reported
ODI 10295223
Seats
Tl* the contact owns a 2002 volkswagen jetta. The contact stated that the heated seats began to spark and burned a whole in the seat. The seats were repaired under a previous manufacturer's recall, but the failure recurred. The dealer and the manufacturer were notified of the failure, but the contact was denied any assistance with repairs to the vehicle. The vehicle was not repaired. The failure mileage was 110,000…
Fire reported
ODI 10453451
Seats
I was riding down the road coming from work when i noticed a burning smell. I didn't see any smoke,so i thought it might be coming from outside. After a while, the smell got stronger. That's when i looked over and noticed flames coming from the passenger seat. I pulled over immediately and smothered it. It turned out that the heated seat on the passenger side had been on from where my mother was riding the night…
Fire reported
ODI 10259786
Seat Heater/Cooler · Seats
While driving with the seat heater on in 2002 vw jetta the seat heater overheated and burned through the leather seat and burned the driver. Smoke was present in the vehicle. *tr
1 injury
ODI 10235665
Seats
While driving home from work, i heard a very large "crack" sound and felt my seat shudder. The sound and impact made me think that something had struck the car under my seat. However, when i returned home, i discovered that a spring attached to my seat had dislodge. Further inspection revealed that one of the places where the spring connected had broken off - apparently metal fatigue. This struck me odd because…
ODI 10204301
Seats
Front left (driver's side) seat material split on the seam holding the front material to the side material. Directly under the split is a metal bracket that is not padded. This bracket likely caused the seam to separate. Volkswagen of america (voa) had me bring the vehicle in to one onto volkswagen for inspection. Repair or replacement was denied by the service manager (carl schidzick) denied the claim because i was…
ODI 10047569
Seats
Seat's material is deteriorating, and if using a seat cover it will be covering side air bags.*ak
ODI 8013195