VolkswagenJetta2002
  1. Volkswagen Jetta
  2. Problems
  3. 2002
  4. Side/Window

2002 Volkswagen Jetta Side/Window Problems

63
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 63 stored complaint records:

  • 7 indicate a crash
  • 14 indicate injury
  • 0 indicate fire

What owners report

  • passenger side · 32 records
  • airbags deployed · 17 records
  • side curtain · 15 records
  • side deployed · 11 records
  • side airbags · 11 records
  • deployed without · 9 records

Mileage in stored records

BandRecords
30–60k mi14
1–30k mi11
100–150k mi7
60–100k mi6
150–400k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • May 1, 2003 · 12,000 miles

    Side/Window

    Request for information and complaint (ref tis request #7094 dgd).*mr *cb the passenger-side side-impact andside-curtain air bag deployed without an impact *aaj

    ODI 10042858

  • December 18, 2002

    Side/Window

    While driving within the city, the front driver and passenger air bags deployed. The vehicle was taken to a volkswagen dealership which diagnosed the problem. Dealer stated the computer had indicated and accident had occurred. Please describe details.*jb

    ODI 10002481

  • November 2, 2002

    Side/Window

    While driving our two month old jetta on route 80 our driver's side air bags went off without any type of impact. There is no visible damage to the car which was confirmed by the closest volkwagen dealer we drove it to. Volkswagen says the computer says there was an impact though no damage what so ever is visible. They said we must report the claim to our insurance company. They will assume no responsibility. We are…

    1 injury

    ODI 769885

  • October 2, 2002

    Side/Window

    While traveling on the highway without prior warning the side airbags went inadvertently deployed. The dealership is aware of the problem. *mr

    ODI 8020457

  • August 8, 2002

    Side/Window

    Lower side air bags depolyed while driving down street. Upper side airbags deployed after driver and two passengers exited vehicle at curb and vehicle was stopped.*ak

    2 injuries

    ODI 766574

  • July 21, 2002

    Side/Window

    Passenger's side airbags accidentally deployed without any accident, deceleration or apparent contact the road bed.*ak

    ODI 767098

  • July 5, 2002

    Side/Window · Vehicle Speed Control

    Passenger front airbags deployed without cause while driving on the freeway. This is the second safety problem with this jetta, the first being unintentional accelleration.*ak

    ODI 764350

  • July 5, 2002

    Module · Side/Window

    While driving and for no reason, the passenger side air bags deployed, the passenger sustained some aches and burns, the dealer stated that the computer indicated that the vehicle was in a collision, however after inspection it was obvious that the vehicle had no signs of damage anywhere, it is uncertain as to if the air bags were front or side. *slc

    1 injury

    ODI 567084

  • June 27, 2002

    Side/Window

    While driving, consumer swerved to the right to avoid hitting an object in the road, when doing so the passenger air bag deployed, claim 59-y129-766. *slc

    ODI 6901307

  • May 27, 2002

    Side/Window

    While driving 55 mph, passenger side window curtain and passenger seat air bag inadvertently deployed without cause. Dealer and manufacturer were notified. There was no impact that caused the air bags to beploy, the passenger sustained injury to arm when air bag deployed *ak *nlm

    1 injury

    ODI 8011566

  • May 13, 2002

    Side/Window

    Driving on the turnpike, the driver side air bag deployed without any sort of impact. There is no visible damage to the vehicle, which was only 2 months old at the time. Fortunately the only injury was a burn from the airbag on the side of my arm. My biggest fear is knowing relatives and friends who drive jettas and who have young children in their car. This incident could have easily been fatal. Hopefully your…

    1 injury

    ODI 762492

  • March 10, 2002

    Side/Window

    While driving, vehicle hit something, causing the passenger side air bags to deploy, there is no evidence of collision damage, claim 33-0397-972. *slc

    ODI 6901308

  • January 2, 2002

    Side/Window

    Driving @ a below avg. Speed 3 side airbags deployed w/o any sort of impact. There was no visible damage (i have pics) to the body of my brand new car (w/less than 2500 mls) the utterly random deployment of these airbags is enough to cause an accident on its own. Fortunatly, that wasn't the case here- but it's only a matter of time until somebody dies. Hopefully your establishment can persuade vw to give this 'major…

    ODI 758255