2002 Volkswagen Jetta Side/Window Problems
- 63
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 63 stored complaint records:
- 7 indicate a crash
- 14 indicate injury
- 0 indicate fire
What owners report
- passenger side · 32 records
- airbags deployed · 17 records
- side curtain · 15 records
- side deployed · 11 records
- side airbags · 11 records
- deployed without · 9 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 14 |
| 1–30k mi | 11 |
| 100–150k mi | 7 |
| 60–100k mi | 6 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Side/Window
I have 2002 jetta while driving down interstate hit small object in road with passenger front tire this caused both side curtain and seat airbag to deploy. Impact was not enough to blow front tire or cause me to loose control of vechile. Was told by insurance company they have seen this before have contacted volkswagen and have appointment to get estimate on repair cost and if they will cover or insurance will have…
ODI 10112646
Side/Window
While driving 40 mph, the front/rear side air bags inadvertently deployed. The dealership was notified, but did not resolve the problem. The cause was not determined. Please provide more information. *nm
ODI 10113022
Electrical System · Side/Window
After i was pulled out of a parking spot, the doors clicked as if they were going to lock automatically as they normally do at 10 mph. The click sounded funny, so i looked at the door locks and noticed that they hadn't locked. Soon thereafter, the battery on the car stopped, which i noticed because i couldn't accelerate and i couldn't turn the steering wheel. I started the car again, without a problem. The airbag…
ODI 10088081
Side/Window
While driving air bags deployed. After being inspected by the manufacturer, they stated that there was crash damage. However, vehicle was not damaged. Insurance company inspected vehicle, and stated there was no damage, but there was a defect in the air bags.*ak
Crash reported
ODI 10090394
Side/Window
I was driving along highway 50 and all of a sudden the passenger side, door and seat air bags deployed. The elk grove volkswagon dealership is accusing me of running over something and i know that i didn't. I was going 65 mph and if i would have ran over something to jolt my car enough to deploy my airbags, i'm sure all of them would have deployed, as well as, i would have been aware of some type of collision.
ODI 10086597
Equipment · Side/Window
Was in an automobile accident and was hit square in the side of the car at 45 mph. Damage was done to entire left side of vehicle. No air bags deployed. I have front and side air bags. Called volkswagen to determine where sensors are, and the sensor on the side is where i was hit. I did some research through nhtsa reports on volkswagen, seems there are a sufficient amount of consumer complaints with the airbags,…
Crash reported · 1 injury
ODI 10082451
Side/Window
Curtain airbag on passenger's side, seat airbag on the passenger's side , and the dashboard airbag cover fell off. Dealer refused to repair it. *ak while drivign the consumer heard aloud bang. The passenger side air bag had deployed although there was no imppact. No injuries were stated. *nm
ODI 10081666
Side/Window
Problems with air bag system resulted in unnecessary deployments. *mr vw refused to discuss the matter with the dealer or the consumer. There was an intermittent air bag deployment of the head and side passenger air bags during normal travel. The vehicle was still under warranty. The consumer discovered that 40 other 2002 jetta owners experienced this same problem. *sc *jb
ODI 10082073
Side/Window
While driving between 30 and 35 mph consumer hit a pot hole and front passenger and side curtain air bags deployed. Dealer notified. *ak
Crash reported
ODI 10073632
Side/Window
Passenger side/window airbag deployed. Dealer stated that computer was reading crash damage. Consumer indicated vehicle was not involved in a crash. *ak the vehicle was taken to the dealer. The dealer pulled data off the computer that indicated that there was a crash and damage to the right front wheel. Due to their findings the manufacturer refused to cover any repairs under warranty. The consumer's insurance…
ODI 10067290
Side/Window
Unintended deployment of airbag at 55 mph. No crash involved. *ak
ODI 10062112
Side/Window
While driving at 35 mph passenger side airbags deployed after hitting a small bump in the road. *ak
Crash reported
ODI 10065379
Side/Window
While accelerating from a stop at 10 mph the side impact air bags on the passenger side inadvertently deployed. The dealership was notified, but did not resolve the problem. *ak *nm
ODI 10062966
Side/Window
While drive my 2002 jetta about 55-60mph the driver side window and seat airbags deployed without impact. I drove my car right to the dealership i purchased it from. They had the car for 4 days to tell me that the computer system states that the car was in a collision, i do not have any damage on my car and i was not is an accident. They (camelback volkswagen) or volkswagen of america will not repair the damage.*ak
ODI 10060751
Side/Window
I was driving on the freeway at around 2:00p.m. In the afternoon and all of a sudden the passenger side front air bag,side seat air bag and the rear air bag deployed without any collision. My car was not damaged at all. The supervisor technician at trans ocean vw refused to cover the cost to repair three of the airbags even though my car was still under warranty. They claimed that the computer sensor detected an…
ODI 10104744
Side/Window
I own a 2002 vw jetta that i have had numerous problems with. The most recent incident occurred on december 29, 2003. My passenger side panel air bag deployed while i was driving. There was someone in the passengers seat and i am thankful that he was not injured. The dealer has had my car for 5 days now. They are waiting for vw to investigate because they don't see how the airbag could deploy on its own. There is…
ODI 10051560
Side/Window
While driving on i 75 s from chattanooga, i heard a loud pop and saw smoke. Thinking a tire had blown, i pulled over. I realized the passenger side airbags had deployed. Triple a took the car to the dealership as i was terrified to drive it. It has been two weeks and i still have not got my car back or even been told if they will fix it. The dealer is having to e mail pictures to vw to show that no damage was done.…
ODI 10050892
Side/Window
Was driving 15-20 mph, when the vehicle ran over a pothole. The side air bags deployed inadvertently. The manufacturer and the dealership were contacted. Consumer didn't take the vehicle to dealership to have mechanic check. Please provide further information. *ph
ODI 10047803
Side/Window
I was driving down i-64 in richmond, va and my driver side airbags spontaneously deployed.*ak
1 injury
ODI 10037454
Side/Window
I own a 2002 volkwagen jetta which has side impact airbags. I have a one month old baby which sits in a rear facing carseat behind the passenger. I am concerned about the side impact airbags harming my child if i were in a motor vehicle accident. I am unable to put my child in the middle backseat position because then i do not have enough room in the driver seat to drive the car. Right now the passenger seat is so…
ODI 10028739
Side/Window
Consumer states while traveling 45-55 mph and without any indication passenger side air bag deployed. Because the airbags deployed it cost the consumers over $2000.00 worth of damages. Consumer dealer notified because they were concerned about the defective airbags and they should not be held responsible for cost of repairs.*ak *cb
ODI 10026767
Side/Window
While traveling 55-65 mph and without any indication v passenger side air bag deployed.*ak
ODI 10022745
Side/Window
While driving the side and curtain air bags deployed inadvertently. There was no collision of any kind involved.*ak the dealer refused to fix the air bag problem. *ph *nlm
ODI 10030121
Side/Window
While driving down a dirt road between 45-55 miles an hour, my driver_x0019_s side passenger airbags deployed. Managing to pull over to the side of the road, i got out of the car fully expecting to see a cow or horse embedded into the side of my car. However, there was no damage - a professional investigative engineer has verified that. Volkswagen is taking no responsibility due to the fact the sensor reads…
ODI 10021504
Side/Window
On the morning of sunday, may 4th, 2003, i made a sharp right hand turn and inadvertently drove over the curb with my passenger side front wheel. I immediately heard a loud noise and the two driver's side airbags went off. I suffered only bruises from the impact of the airbags. This incident was reported to my insurance company on monday, may 5th. On tuesday, may 6th, i called the dealer to get my car in for work.…
1 injury
ODI 10018470