1. Volkswagen Jetta
  2. Problems
  3. 2002
  4. Power Window Devices And Controls

2002 Volkswagen Jetta Power Window Devices And Controls Problems

33
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

What owners report

  • power window · 6 records
  • window fell · 6 records
  • down door · 4 records
  • passenger window · 4 records
  • passenger side · 4 records

Mileage in stored records

BandRecords
1–30k mi8
60–100k mi3
30–60k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • June 26, 2010 · 20,000 miles

    Power Window Devices And Controls

    Tl* the contact owns a 2002 volkswagen jetta. While driving at 60 mph, the driver side power window regulator collapsed. The contact spoke with the dealer who advised the failure was not a recall item and repairs would be at the owner's' expense. The vehicle was not repaired. The current mileage was 20,000 and the failure mileage was 19,995.

    ODI 10340348

  • April 10, 2009 · 94,000 miles

    Column · Diesel · Power Window Devices And Controls

    My driver's side window suddenly stopped working. I took it to a repair shop and the mechanic said that piece that holds the window in place was stretched and about to break. When i spoke with a friend who used to own a jetta of the same year, make, and model as mine, he said that the same thing had happened to his vehicle. He said that there had been a recall on this part. When i checked the nhtsa's web site,…

    ODI 10267475

  • September 3, 2006 · 92,000 miles

    Electrical System · Engine And Engine Cooling · Front · Latch · Power Window Devices And Controls · Switch · Tie Rod Assembly

    Way to many to list here. I have had problems from the start. More than $7000 worth of repair (plus more that was covered by warr) the final item that caused me to say i would never consider another vw product was the engine damage caused by a timing belt failure. All services were performed at the dealership. The users manual states inspection of the belt at services (that i paid for) and replacement at 120,000…

    ODI 10170044

  • May 17, 2006

    Air Conditioner · Engine · Power Window Devices And Controls

    My wife's 2002 jetta station wagon turbo has been nothing but trouble. Only 30 k and today a $2,600 repair. Valve for air conditioner pump broke and sent metal fragments through the system necessitating replacement of ac pump. Cooling fan not working- that's $800.00. Last repair was auto windows- idiot designers put in plastic components. My wife takes excellent care of her vehicle (oil change, etc.) and this…

    ODI 10157841

  • December 19, 2005

    Power Window Devices And Controls

    I purchased the car new in june as a left over, had it a month and the window on the drivers side fell to the bottom of the door. Brought it to the dealer and was told they replaced it with metal clips and it wouldn't happen again. 5 months later it happened again, same window. *jb

    ODI 10146613

  • August 4, 2005 · 25,500 miles

    Air Bags · Automatic Transmission · Power Window Devices And Controls

    I was driving to work when my 2002 voklswagen jetta hit a bump in the road/pothole and the passenger airbag went off. I got out to inspect if i hit anything since i wasn't sure because of the airbag going off. I got out of the car and there was nothing in the road besides a pothole that everyone else hit as well on the off ramp. There was not a scratch of damage or any impact at all. I just bought this car a little…

    ODI 10132010

  • July 14, 2005 · 76,000 miles

    Emission Control · Exterior Lighting · Power Window Devices And Controls

    2 times i had to replace a faulty 02 sensor 1st time engine temp sensor. Rear left light burned out 3-4 times within 80 000km. Said it's easier to replace then find the problem at dealership. Have done oil consumption tests 1 litre of oil per 3161km. Saying that this normal. This dealership have recommended flushing the engine. Changing the grade of oil. Do not drive in rush hour traffic. Most of the consumption…

    ODI 10132314

  • September 28, 2004 · 48,000 miles

    Power Window Devices And Controls

    On 3 separate occasions when the power window button was depressed and glass dropped down into the door . This occurred because the plastic clips that hold the glass easily break . Dealership has to take the door apart to service the glass. *ak

    ODI 10115526

  • August 10, 2004 · 30,000 miles

    Engine · Power Window Devices And Controls · Structure

    Was currently deployed in support of operation iraqi freedom for more than a year, my car was at my parents, being driven once or twice a week to keep engine in good shape. Some of these things have been since returning in april 2004, others happened prior to leaving in february 2003. It's a 2002 jetta gls. I shouldn't be having these type of problems this soon. 1. Oil plug on oil pan is almost stripped from getting…

    ODI 10086615

  • August 7, 2004 · 28,660 miles

    Power Window Devices And Controls

    Turning into driveway, heard a "pop" and then watched the front passenger window shake and rattle its way down, without the power window buttons being depressed. Window remained trapped down in the door, until the dealer finally looked and it and determined the screws and pins holding the window track in place had cracked. *jb

    ODI 10086610

  • July 24, 2004

    Manifold/Header/Muffler/Tail Pipe · Power Window Devices And Controls · Rim · Tires

    Purchased car in january 2002 new from dealer, in shop 2 days later tire not installed, causing it to go flat, happened again 2 days after that, and again the next week, finally rims and tires were replaced problem solved. Then hand brake failed, in shop to fix, 2 weeks after it was returned failed again, fixed, then 3 weeks after that if failed again, then the window brackets broke, then engine failed that was…

    ODI 10082842

  • June 4, 2004

    Power Window Devices And Controls

    I purchased a new 2002 jetta gls and have had the car jump started four times in the past year. After the second time the battery died, they gave me a solar panel to help keep the battery charged. My battery died again last week with the solar panel plugged in. Vw ran another diagnostic test and still maintains that, among a long list of the other possibilities they have offered me, they are sure it is because i…

    ODI 10075185

  • June 1, 2004 · 56,000 miles

    Power Window Devices And Controls · Wheel Bearing

    Both front wheel bearings failed with less than 60,000 miles. Front right electric window fell into door at 65,000. Replaced spool and broken retention clips. Radio has failed 3 times and been replaced twice. Third time i had to reset fuse #42. Old parts are available. *ak

    ODI 10075430

  • May 26, 2004

    Power Window Devices And Controls

    While attempting to roll the window up, the window fell into the door. The car was parked in a public parking lot during the day, without being able to securely lock the vehicle. The local vw shop was able to correct the problem the following day. This was the second occurrence. *la

    ODI 10073284

  • April 28, 2004

    Power Window Devices And Controls

    The passenger window for my 2001 jetta failed while driving. There was a loud bang and the window fell inside the car, making the car impossible to secure. I park on the street in san francisco and rain is forcasted.

    ODI 10067987

  • November 15, 2003

    Antilock/Traction Control/Electronic Limited Slip · Door · Engine · Ignition · Power Window Devices And Controls · Radio/Tape Deck/Cd Etc.

    I have a 2002 1.8t volkswagen jetta - i have experienced numerous failures. 1)radio has failed twice - in each instance fault was traced to a fuse - following radio failure i experienced repeated dead batteries until the radio was repaired. 2) abs failure detected when i was getting my radio fixed the second time 3)vehicle has failed to start on two occasions - i wait a minute and try again - it worked 4)my window…

    ODI 10048808

  • September 1, 2003

    Power Window Devices And Controls

    The power windows and electronic door locks of my 2002 jetta doesn't work ? Windows won't open and doors won't lock. It has to be done manually until they stopped working for two months with no signs or any warning. Took the car to the dealership and suggested that a new comfort control center module is needed. Since the car is no longer under warranty because it had 60,000 miles on it, the part cost $300. Vw…

    ODI 10041334

  • May 15, 2003 · 14,817 miles

    Electrical · Engine And Engine Cooling · Power Train · Power Window Devices And Controls · Tires

    This car has had too many serious problems to be limited to this small space. It is clearly a lemon. These problems substantially impair the use and value of the vehicle. The car received a new transmission yesterday after we had reported 3 previous times that there it remained in reverse after shifting into drive. Each time we were told it was unreproduceable and the complaint was never noted on the work orders.…

    ODI 10070890

  • January 1, 2003 · 6,000 miles

    Engine · Power Window Devices And Controls · Radio/Tape Deck/Cd Etc.

    Engine failure, radio failure, window wouldn't roll back up, vibrating speakers. W service shop failed to correct conditions on several occasions. *ak

    ODI 10100842

  • December 8, 2002

    Power Window Devices And Controls

    NO SUMMARY. DT

    ODI 770593

  • November 9, 2002

    Power Window Devices And Controls

    Powered down window and it made a loud noise and failed to return to the up position. Dt

    ODI 770071

  • September 13, 2002

    Power Window Devices And Controls

    Upon purchasing a 2002 jetta gls tdi 4-door sedan (turbo-charged) on 09/13/02 and having it approx. 2 hours after the purchase, the passenger side power window made a loud "pop" sound when rolling it down. The window would continue to roll down fine but the further down it went, the more i heard a "crunching" sound. The window ended up going all the way down into the door, thus leaving my car open to theft and any…

    ODI 767155

  • August 10, 2002

    Power Window Devices And Controls

    Power window regulator failed, allowing window to fall inside door well with no warning. Dealership used tape to pull up window to hold it. Tape held a couple of days and window fell again while raining and parking. Part replaced. Currently, passenger's window did the samething. Part is on national back order. *ak *slc

    ODI 8017079

  • August 4, 2002

    Power Window Devices And Controls

    Passenger's side front window ground to a halt then collapsed into the door frame. Window would not come back up. Dealer reports this is a known issue: the teflon guide sleeves break, especially in hot climates, and allow the window to fall into the door. Dealer will not replace other slides until they fail even though the vehicle has less than 1,300 miles on it! Dealer claims replacement parts have been redesigned…

    ODI 765213

  • August 1, 2002

    Power Window Devices And Controls

    Windows suddenly and inexplicably fall down into doors. If children are in the car when this occurs this is a major safety hazard (i have child safety windows in the back seats of my car and use them when my nephews are in the car). The car is open to theft and damage from the elements. This has been an ongoing problem with vw cars as i found out through talking to other customers. I consider this to be a safety…

    ODI 766389