1. Volkswagen Jetta
  2. Problems
  3. Suspension

Volkswagen Jetta Suspension Problems

76
Owner complaint records in our dataset
18
Years with records
1999–2019
Stored years

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 76 stored complaint records:

  • 4 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

Complaints by year

What appears in the records

  • coil spring · 14 records
  • front side · 8 records
  • coil springs · 7 records
  • spring broken · 6 records
  • left side · 6 records
  • side coil · 5 records

Mileage in stored records

BandRecords
60–100k mi19
30–60k mi15
1–30k mi13
100–150k mi8
150–400k mi2

Complaint evidence

Latest stored owner-submitted records. Open a year for the full list.

  • February 1, 2020 · 134,000 miles

    Suspension

    I was driving along the road and was hearing a abnormal creeking sound. It persisted for a few days and went away. After a few weeks the sound came back, but this time much louder. I was driving back to my appartment and i heard some metal clinking and then saw a piece of metal bounce down the road behind my car. Part of the suspension coil broke off. This was on a city street, driving straight down the street.

    ODI 11306515

    2011 records in this system

  • December 18, 2019 · 60,000 miles

    Suspension

    The passenger side front suspension coil spring broke during cold weather while turning off the road to a store parking lot. Did not drive through any potholes or similar things that would stress the spring. Earlier this year, in march, the front driver side spring also broke in cold weather while pulling into a driveway.

    ODI 11289853

    2015 records in this system

  • October 19, 2019 · 24,500 miles

    Electrical System · Service Brakes · Suspension

    Ive had the car about two or three weeks. The key struggles to turn when in the ignition, even when i have my foot on the brake. Sometimes it turns on just fine and sometimes the key absolutely refuses to turn when in the ignition switch. Its as if im putting the wrong key in there but i only have one vw so this is for sure the right key. The car squeaks extremely loud. Its a really loud screeching sound and it only…

    ODI 11278915

    2019 records in this system

  • October 6, 2019 · 200 miles

    Engine · Suspension · Unknown Or Other

    When vehicle reaches 30-40mph, there is a loud rattle sound on the driver side of the vehicle. Sounds as if pipes are loose under the hood or under the car. The rattle sound happens during acceleration randomly at any speed. The sound is reduced when in sport mode and does not make rattle from 0 to 30-40mph, but does make the rattle sound during acceleration. During my research i've noticed there are a ton of my…

    ODI 11266690

    2019 records in this system

  • May 17, 2019 · 130,000 miles

    Suspension

    Coil springs in rear both broke now front spring is broken. Very dangerous happened while driving striat down highway

    ODI 11217724

    2010 records in this system

  • May 11, 2019 · 33,009 miles

    Suspension

    Tl* the contact owns a 2014 volkswagen jetta. While driving 10 mph, the contact heard a clunking noise coming from the front driver's side of the vehicle. The contact coasted the vehicle over to the side of the road and noticed that the front driver's side wheel was bent outwards and the lower control arm was detached. In addition, each time the vehicle drove over a bump in the road, the clunking noise would occur.…

    ODI 11209437

    2014 records in this system

  • April 14, 2019 · 7,000 miles

    Power Train · Service Brakes · Suspension

    Since day one car is shaking like a boat, when i drive it on a highway making it not stable. Brakes squeak and i see signs on the brake disk.i am with the original brakes. Car is shutting down when i park. When i switch again to drive, it is completely off from itself, key is inside and i have to turn the key off and then start the car again. Air condition is not working properly vw said they have better 8 zones air…

    Crash reported · 1 injury

    ODI 11288963

    2019 records in this system

  • April 3, 2019 · 100 miles

    Electrical System · Power Train · Suspension

    I just purchased a 2019 jetta r line and since day one i have a grinding noise coming from the transfer case or the transmission. It's always there at around 50km/per hour for about 2 sec. Like many others said it doesn't feel right for me. I hope vw will take action and do something about it. On top of that i lost all my radio presets and the screen has started to freeze. I also notice a knocking sound in the rear…

    ODI 11193574

    2019 records in this system