1. Volkswagen Jetta
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  4. 2022
  5. Reporting Safety Defects

2022 Volkswagen Jetta Owner’s Manual — Reporting Safety Defects

Customer information

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Volkswagen of America, Inc. 3800 Hamlin Road, Auburn Hills, MI 48326.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Volkswagen of America, Inc.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at:

Tel.: 1-888-327-4236 (TTY: 1-800-424-9153)

go to:

http://www.nhtsa.gov

or write to:

Administrator, NHTSA, 1200 New Jersey Avenue, SE. Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from

http://www.safercar.gov

All 2022 sections

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