2002 Volkswagen Jetta Automatic Transmission Problems
- 56
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 56 stored complaint records:
- 2 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- automatic transmission · 9 records
- transmission fluid · 5 records
- shifting hard · 4 records
- transmission failure · 4 records
- between gears · 4 records
- check engine · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 22 |
| 30–60k mi | 11 |
| 1–30k mi | 9 |
| 100–150k mi | 6 |
Complaint records
Owner-submitted complaint content, presented as stored.
Automatic Transmission
Related to htsa 10024548. 2002 jetta stalls and has transmission issues between 2nd and 3rd gears which makes controlling the car difficult when trying to accelerate from a stopped position. Took this issue to dealer but they recommended other service which is not needed. The sudden loss of power and then the fast gear shift from 2nd to 3rd can be a real issue in stop and go traffic as it is hard to control the car.…
ODI 10227947
Automatic Transmission
2002 volkswagen jetta 1.8turbo automatic transmission. Transmission shifts hard from 3rd to 4th gear. Needs new transmission. $4500. *tr
ODI 10263187
Automatic Transmission
Automatic transmission failure. Reported 15 faults on computer which went on detected two months prior. No warning signal came on to notify driver of engine problem. *tr
ODI 10216141
Automatic Transmission · Equipment
2002 vw jetta vr6 2.8 ever since we purchased the car in sept. 07 we have a recurring problem with the car completely dying in intersection or idling with a/c on or just when running. When this occurs the dash resets and car shuts off and locks up. You have to turn to car off and put in park to restart. Very dangerous for my children and i to travel anywhere when i drive a hour to work each day. I also know a…
ODI 10231405
Automatic Transmission
I have a 2002 vw jetta gl 2.0. It only has 83,000 miles on it and the transmission is acting up on it already. When i took it to the dealership the only suggestion they could give me is to replace the transmission($3k - $6k) i have read that there have been multiple problems with the 2002 model years pertaining to the transmission. Mine won't shift from park into reverse, i have to go from park to drive, let it…
ODI 10206503
Automatic Transmission
I purchased my daughter a brand new 2002 vw jetta, and most recently she has had some major problems with her vehicle. This was her1st vehicle and i taught her the importance of regular maint of her vehicle. But as i stated above it appears that her efforts have been for not. In the past 3 months the vehicle has been taken to the vw dealership 3 xs, and it is currently at the dealer, all for the same problem, the…
ODI 10205625
Automatic Transmission
I own a 2002 1.8t automatic jetta with 75000 miles. Yesterday i was told it needed a new transmission. I use this car for basic transportation, and have maintained regular upkeep. I am appalled that i have to spend $5,000 to fix a faulty transmission. I have been doing research and it seems that a lot of jettas have this problem, especially the turbos. How can volkswagen get away with this? I would like to start a…
ODI 10196767
Automatic Transmission
I own a 2002 jetta 1.8t and started having some intermittent problems with shifting from park into reverse or 1st and 2nd gears, pausing or jerking into gear. The problem started a couple months ago when the car had about 52,000 miles on it and was out of warranty by about 5 months. The problem became increasingly frequent and i took it to the dealer yesterday and was told that i need a whole new transmission. They…
ODI 10196727
Automatic Transmission
I purchased a 2002 volkswagen jetta for my daughter. In august of 2006 the car was taken to a vw dealership for transmission service. In may of 2007 the transmission light came on and the car kept losing power when driving. When put in gear the car would shake and shut down. I had it towed to the vw dealership for repair. They replaced a seal, temp sender and sender for a total of 427.62. My daughter picked up the…
ODI 10197424
Automatic Transmission
Transmission problems. Car sputters and jumps. Dealer first worked on the gear shift. Then they replaced spark plugs and the battery to try to fix the problem. Recently said there was a leak and replaced the crankcase vent pipes. Still have the same problem. *tr
ODI 10195493
Automatic Transmission
I own a 2002 volkswagen jetta 1.8t, since i bought the vehicle 2 years ago i used to get a minimal knock in the transmission from 2nd to 3rd gear, i asked the dealer to check it out and try to find out if this was normal. After the 1st year i noticed the knock a little harder but paid no mind to it because dealer said it was normal and vw said it was normal, until the day i brought it back to the vw dealership and…
ODI 10186653
Automatic Transmission
Transmission slips, doesn't grab when you first put it into drive. Shifts hard, between 1st and 2nd gears. Have almost backed into cars when in drive. Then i have to give it gas to move forward and almost hit car parked in front of me, with parallel parking. Also jumps really bad when i give it a lil gas sometimes, like at stop lights. *tr
ODI 10384197
Automatic Transmission
Dt*: the contact stated while shifting gears, the shifter became stuck in park. The dealer replaced the lock shift twice in the last two years and the problem reoccurred.
ODI 10165910
Automatic Transmission
The transmission broke on my 2002 jetta tdi (automatic) while i was driving home from the u.s. Marine corps base, barstow, california. It only has 66,500 miles on it. I believe the desert vw dealership is responsible because they did not check the transmission thoroughly as i requested two months ago. Vw america is not helping me at all with my request to have this reviewed by them. The dealers tell me to call vw…
ODI 10147673
Air Bags · Automatic Transmission · Power Window Devices And Controls
I was driving to work when my 2002 voklswagen jetta hit a bump in the road/pothole and the passenger airbag went off. I got out to inspect if i hit anything since i wasn't sure because of the airbag going off. I got out of the car and there was nothing in the road besides a pothole that everyone else hit as well on the off ramp. There was not a scratch of damage or any impact at all. I just bought this car a little…
ODI 10132010
Automatic Transmission
Several times during the course of my ownership of a 2002 volkswagen jettagls sedan the check engine light comes an and i take it to the dealership and they tell me it is a sensor, and fix the problem and the light goes off. Late may 2005 this occured again. I took the car to the dealership and was told it was fixed. I picked it up on 5/14/05. Two days later the light came on again. I was told the earliest…
ODI 10125442
Automatic Transmission
Reported vehicle jumps when acelerating or changing gears.manual transmission.took on several occasions found nothing wrong.now my cruise control will not stay at a steedy speed when turned on.noticed on 95 when driving 70-75mph.vehical accelerates by itself when using cruise control and then slows down.dealership says they can't drive the vehical that fast.there's nothing they can do.
ODI 10119646
Automatic Transmission
I took my 2002 jetta wagon 1.8t auto/tiptronic (45,000 mi) to an independent vw service shop for an oil change and to check a "check engine" light. The mechanic told me he has seen a problem before involving paint contamination in the transmission fluid. Basically, the inside of the transmission oil pan where the fluid sits is painted, and the heat of the fluid causes the paint to flake off and contaminate the…
ODI 10108173
Automatic Transmission · Exhaust System · Steering · Torque Arm
The torque arm sheared off. As a result, axle transmission was not bolted to the frame. *ak the consumer stated that the vehicle was parked. The vehicle was put in reverse and it started bucking and making a lot of noise. The vehicle would not shift from gear to gear without bucking. The steering wheel was not steering correctly. Exhaust became loud. *tc
ODI 10103191
Automatic Transmission
I own a volkswagen jetta 1.8 turbo, 2002. It is at 29,000 miles currently. Since 14,000 miles it has had a shaking problem that occurs when the vehicle is started and put in gear. The brake must be pressed for the shaking to occur. The latest incident had the acr shaking so hard that it was impossible to drive. When the vehicle warms up, it stops. Different problems have been blamed for the problem, such as the…
ODI 10098732
Automatic Transmission
Automatic transmission on my vw jetta tdi (2002) failed at ~71,000 miles with no warning. I drive in non-city, open highway conditions with no stress to the transmission. The transmission is sealed, so there has never been a way to check the transmission fluid. Dealer says since the unit is sealed, no repairs can be made...only replace the whole unit for ~ $4,300. I'm 40 years old and have never heard of a…
ODI 10096264
Automatic Transmission
Everyday for the last couple of months, the transmission has been giving me problems. When the car goes to shift from 1st to 2nd, the car jerks. This happens again going from 3rd to 4th. Between gears it takes a long time for the next gear to catch and when it finally does, it jerks the whole car. The dealership told me this normal and that nothing could be done about it. I have done many searches and have found…
ODI 10097949
Automatic Transmission · Seat Heater/Cooler
Vehicle was equipped with an asr light and when driving on a smooth road the asr light will come on ,and the vehicle will down shift. Took vehicle to the dealer, and was told that after examining the vehicle there was nothing they could do. They were completely baffled, cleared out the codes, and replaced the brake light modules, but were unable to solve the transmission problem. Also, heated seats overheated.…
ODI 10092935
Automatic Transmission · Engine · Module · Service Brakes, Hydraulic
1) transmission slips, and causes a thud. Have taken vehicle to dealership 3 times and nothing has been done to correct this problem. 2) led display disappears. Have informed dealership of this problem twice and nothing has been done to correct this problem. 3) brakes are mushy. Have informed dealership once and nothing has been done to correct this problem. 4) vehicle is sluggish when accelerating. Have informed…
ODI 10073219
Automatic Transmission
Transmission failure while passing another vehicle at highway speed. The automatic transmission began upshifting and downshifting by itself, causing the engine to redline and nearly stranding our vehicle in the lane with oncoming traffic. The transmission then locked the wheels, rendering the car immobile. This occurred on 01/20/03. One month prior to this incident i reported to vw that i was having problems with my…
ODI 10003241